John San Agustin

As a housekeeper, I focus on maintaining cleanliness and organization in all client spaces. My personal attention to detail helped me achieve excellent customer ratings and satisfaction. I managed check-ins, escorted guests, and helped my team ensure all guest needs were met. All members of the team collaborated to organize and maintain the staging room for a streamlined work environment.

As a team leader, I was responsible for creating the shift schedule for my team of seven. In addition, I oversaw the replenishment of all products in our department and implemented new products utilizing UPCs and section codes. I also handled all inventory and cycle counting tasks. When necessary, I oversaw the production of catering, displays, and events for the department. I progressed my ability to resolve disputes and increase customer and employee satisfaction.

My responsibilities included prepping items prior to opening and mainlining inventory as needed. Additionally, I created the shift schedule, for my team of 6, on a two week schedule. During service, I operated three separate stations simultaneously, ensuring that each dish was prepared in a timely manner without sacrificing quality. In this position, I evolved my skills in efficiency of order preparation and maintaining cleanliness of the kitchen.

I was responsible for preparing all appetizers and desserts and ensuring the cleanliness of my station on the line and the prep room. I advanced my communication skills in this position by effectively coordinating with the dish pit, cooks and expo to ensure quality and efficiency. Finally, I was involved in maintaining organization and keeping inventory of all ingredients and kitchen tools.

My main responsibilities involved accuracy and efficiency in order completion. I honed organization skills to ensure quality and a streamlined working environment.

My initial responsibilities involved product stocking and display building. I was also responsible for regular cleaning and organizational maintenance of aisles and backroom storage. Upon receiving my promotion to team lead my responsibilities expanded to include building plans for displays and resets of aisles to enhance customer convenience. I gained experience creating resets strategically designed for sales promotion. Additionally, I was responsible for shift scheduling of my four employees. Overall I focused on fostering a fun, safe, and clean work environment for all.