Summary
Overview
Work History
Education
Skills
Timeline
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John Sanchez

San Antonio,TX

Summary

Knowledgeable Account Executive with solid background in managing enterprise accounts and forging robust client relationships. Proven track record of developing strategic account plans and exceeding sales targets. Demonstrated ability to negotiate contracts and drive revenue growth through effective communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Enterprise Account Executive, SMB Account Manager

United Parcel Service
09.2018 - 10.2024
  • Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
  • Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
  • Delivered comprehensive product presentations and demonstrations, showcasing the value proposition to potential clients.
  • Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
  • Negotiated contracts with key stakeholders, securing long-term partnerships and revenue growth.
  • Collaborated with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue.
  • Leveraged CRM tools to track customer interactions, ensuring seamless communication across multiple touchpoints.
  • Coordinated post-sales support efforts between technical teams and clients for smooth onboarding experiences.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.

Law Clerk

Mani Little and Wortmann, LLC
10.2016 - 08.2018
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
  • Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
  • Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
  • Demonstrated exceptional attention to detail when reviewing contracts, leases, and agreements for accuracy and compliance with applicable laws.
  • Streamlined document review processes, resulting in more accurate and efficient case management.

Golf Coach

TGA Premier Sports
10.2016 - 10.2016
  • Modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices.
  • Assisted facility staff with resolving player complaints and made minor administrative decisions as appropriate.
  • Advised players on club selection and assisted with changing spikes and other equipment needs during rounds.
  • Organized team building activities to foster camaraderie among players and promote a healthy competitive environment.
  • Organized annual golf camps clinics for aspiring players in the community introducing them to the sport promoting physical activity and teamwork.
  • Evaluated player progress through regular assessments, providing constructive feedback for continuous improvement.
  • Developed strategic game plans to optimize player success during tournaments and matches.
  • Familiarized golfers with form and importance of proper stance in achieving advanced techniques such as slices and hooks.
  • Facilitated communication between players, parents, and school administration to ensure a positive experience for all involved parties.

Inside Sales Account Manager

Grainger Industrial Supply
06.2016 - 10.2016
  • Balanced the need for proactive sales outreach with attentive account management, ensuring optimal performance in both areas.
  • Demonstrated flexibility and adaptability by successfully managing accounts across various industries, showcasing versatility as an Inside Sales Account Manager.
  • Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.
  • Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
  • Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
  • Expanded client base through targeted outreach efforts, resulting in increased revenue for the company.
  • Contributed to marketing initiatives by providing valuable feedback on promotional materials from an account manager perspective.
  • Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
  • Prospected new leads with high level of outbound calls to both cold and warm contacts.
  • Exceeded quarterly sales targets consistently by implementing effective prospecting strategies and maintaining a high level of customer service.

Front Desk Receptionist Work Study

University of the Incarnate Word Wellness Center
08.2012 - 05.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Group Sales Intern

Spurs Sports and Entertainment
06.2015 - 10.2015
  • Assisted in achieving sales targets by conducting research on prospective clients and identifying new business opportunities.
  • Facilitated successful event execution by coordinating logistics with various departments involved in group sales bookings.
  • Optimized sales processes by working closely with other interns and team members to identify areas for improvement.
  • Developed strong negotiation skills by observing senior team members during client meetings and learning effective techniques to close deals.
  • Strengthened communication skills through regular interactions with both internal teams and external clients during the internship period.
  • Supported account managers in managing existing group sales accounts, ensuring a high level of client satisfaction.
  • Gained exposure to different aspects of the business through rotating assignments within the Group Sales department, providing a well-rounded understanding of operations.
  • Demonstrated adaptability and problem-solving skills when handling unexpected challenges or changes to plans during the internship tenure.
  • Cultivated valuable professional relationships with industry peers and clients while representing the company at various networking events and conferences.

Education

Bachelor’s - Sports Management

University of The Incarnate Word

Skills

  • Account Development
  • Revenue Generation
  • Business Development
  • Account Management
  • Value-based Selling
  • CRM Proficiency
  • Customer Relationships
  • Sales Industry Background

Timeline

Enterprise Account Executive, SMB Account Manager

United Parcel Service
09.2018 - 10.2024

Law Clerk

Mani Little and Wortmann, LLC
10.2016 - 08.2018

Golf Coach

TGA Premier Sports
10.2016 - 10.2016

Inside Sales Account Manager

Grainger Industrial Supply
06.2016 - 10.2016

Group Sales Intern

Spurs Sports and Entertainment
06.2015 - 10.2015

Front Desk Receptionist Work Study

University of the Incarnate Word Wellness Center
08.2012 - 05.2016

Bachelor’s - Sports Management

University of The Incarnate Word

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John Sanchez