John Santiago
Asheboro,NC
Summary
Enhanced patient outcomes through dedicated management of critically ill individuals. ,Improved care delivery for high-acuity patients by collaborating with diverse healthcare teams. ,Contributed to quality improvement initiatives, leveraging clinical expertise effectively. ,Achieved proficient operation of continuous renal replacement therapy (CRRT) machine. ,Streamlined processes for accessing and de-accessing implanted ports. ,Executed successful insertion of Cortrak devices to support patient needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Critical Care/ ICU Registered Nurse
Cone Health
Greensboro, NC
06.2023 - Current
- Provided compassionate care to patients in a 20-bed ICU unit with diverse medical needs. Assisted in assessing patients' conditions during all treatment phases, including wound care and medication administration. Monitored 2-3 patients each shift and communicated vital changes to healthcare providers. Educated families about patient conditions and offered necessary emotional support.
File Clerk
Department of Veterans Affairs
Kernersville, NC
12.2019 - 04.2021
- Assisted in digitizing and scanning medical records into the VISTA Imaging Capture Program. Created addendums for consultations and medical records using the Computerized Patient Record System (CPRS). Accessed patient information, entered work orders, and managed work-related emails. Communicated with healthcare providers, nurses, and VA staff to support patient satisfaction. Prepared documents for archiving patients not receiving care within three years. Identified and attached scanned documents to the appropriate provider's notes in veteran histories. Trained new staff on scanning procedures and facility policies. Provided support to coworkers with computer-related issues. Performed general receptionist duties, including assisting patients and coordinating medical record flow. Maintained confidentiality of protected health information (PHI) in compliance with HIPAA regulations.
Police Officer
Department of Veterans Affairs
Kernersville, NC
04.2017 - 12.2019
- Assisted in dispatching officers and medical personnel to various codes throughout the facility. Trained in report execution and modern police tactics. Operated complex equipment while coordinating with local law enforcement to identify and apprehend suspects on and off premises. Monitored facility cameras, aiding investigations of traffic collisions on property. Took on additional responsibilities including managing panic alarms, vehicle maintenance, and training new officers.
Military Police
Unites States Army Reserve
Orangeburg, NY
09.2011 - 12.2017
- Assisted in identifying chemical elements and understanding effects on aquatic ecosystems. Managed inventory processes using a request portal for stock orders. Monitored stock levels and facilitated overstock transfers to district stores. Engaged with customers to address concerns and improve shopping experiences. Promoted sales through effective communication and customer engagement. Maintained showroom presentation and tracked profit margins. Removed damaged merchandise from inventory and monitored shrinkage rates. Conducted interviews with potential employees to assess strengths and weaknesses. Delegated tasks based on store needs to ensure adequate floor coverage.
Education
Nursing Major
University of North Carolina Greensboro
Greensboro, NC05-2023
Department of Veterans Affairs
VA Basic Police Officer Course
Little Rock, AR07-2017
Military Police
Basic Combat Training
Fort Leonard wood, Mi04-2012
Skills
- Strong clinical judgement
- Professional bedside manner
- Acute care expertise
- Hemodynamics monitoring
- End-of-life care
- Advanced life support
- Renal function management
Certification
- Registered Nurse in North Carolina - License # 356698
- Basic life support (BLS) certification
- Advanced cardiac life support (ACLS) certification
LANGUAGES
English
Native or Bilingual
Spanish
Professional Working
AWARDS / ACHIEVMENTS
- Daisy award nomination recipent
- Army Achievement Medal
- Outstanding Volunteer Service Medal
- Global War on Terrorism Expeditionary Medal
- Army Overseas Service Ribbon
Affiliations
- American Red Cross — disaster relief volunteer
- AmeriCorps - Alumni of public Allies New York
- Member of American association of critical care nurses
- Ash-Rand rescue member
Timeline
Critical Care/ ICU Registered Nurse
Cone Health
06.2023 - Current
File Clerk
Department of Veterans Affairs
12.2019 - 04.2021
Police Officer
Department of Veterans Affairs
04.2017 - 12.2019
Military Police
Unites States Army Reserve
09.2011 - 12.2017
Nursing Major
University of North Carolina Greensboro
Department of Veterans Affairs
VA Basic Police Officer Course
Military Police
Basic Combat Training