John Saylors
Abbeville,South Carolina
Summary
I am a dependable and adaptable employee willing to learn any new skill and acquire any new education to do the job exceptionally well. Looking for a position still in WCFiber that can allow growth and a future at the company. I have great customer service skills and have been working with the public for a long time.
Overview
7
7
years of professional experience
Work History
Installation Technician
Communication Connectors
Abbeville, SC
10.2021 - Current
- Performed troubleshooting of hardware, software, and network systems.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Provided technical support for customers onsite or remotely via telephone or email.
- Assisted other technicians with complex installations when necessary.
- Resolved customer complaints related to installation issues in a timely manner.
- Ensured that all cables were securely connected and labeled correctly during the installation process.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
Store Clerk
Freds
Abbeville, SC
02.2018 - 12.2018
- Processed customer payments accurately and efficiently.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Maintained records of inventory transactions such as purchases, returns, restocking fees.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
Office Representative
Dependable Auto
Abbeville, SC
08.2017 - 01.2018
- Answered incoming calls and directed them to the appropriate personnel.
- Greeted customers upon their arrival in a professional manner.
- Assisted with filing documents such as invoices, contracts, and reports.
- Processed payments for goods or services rendered.
- Maintained daily records of office activities including visitors, mail delivery, and other related tasks.
- Prepared correspondence such as memos, emails, letters, and faxes for internal use or external distribution.
- Answered phone calls and welcomed visitors to office.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Education
High School Diploma -
Abbeville High School
Abbeville, SC05-2016
Skills
- Component Troubleshooting
- Installation Adjustments
- Assembly And Installation
- Maintenance And Repair
Timeline
Installation Technician
Communication Connectors
10.2021 - Current
Store Clerk
Freds
02.2018 - 12.2018
Office Representative
Dependable Auto
08.2017 - 01.2018
High School Diploma -
Abbeville High School