John Scarpello

- Worked at another subway here in iowa, i worked there for the time I lived with my grandpa in clarinda.

• Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
• Assisted customers with locating specific parts, leading to a streamlined shopping experience.
• Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
• Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
• Processed customer orders accurately and efficiently, contributing to repeat business.
• Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
• Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
• Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
• Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
• Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
• Educated customers on proper installation techniques and product usage, reducing returns or exchanges due to improper use.
• Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
• Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Helped increase overall sales by cross-selling related items based on customers'' specific needs or vehicle requirements.
• Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.
• Managed inventory effectively, ensuring availability of high-demand items for customers.
• Maintained clean and neat parts counter and sales floor.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.

• Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
• Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
• Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
• Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
• Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
• Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
• Participated in required training sessions to stay current on company policies, procedures, and best practices related to job responsibilities.
• Assisted in loss prevention efforts by identifying potential theft risks and following proper protocols for addressing them.
• Contributed to positive customer experiences with friendly, attentive service during busy shifts.
• Managed time effectively during shift transitions, ensuring seamless handoff between CAP 1 and CAP 2 teams without interruption in workflow or productivity levels.
• Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
• Facilitated smooth store operations during peak hours, efficiently managing high volumes of merchandise movement on the sales floor.
• Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
• Supported store management in achieving overall store goals by actively participating in team meetings, sharing insights, and implementing recommended strategies.
• Supported successful marketing initiatives by creating visually appealing displays that showcased featured products.
• Increased overall store performance by consistently meeting productivity goals through efficient task execution.

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
• Trained new employees on company policies and procedures, contributing to overall team performance and growth.
• Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
• Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
• Prepared and presented food in compliance with health and safety guidelines.
• Restocked and rotated stock in display case to mitigate stock loss.
• Operated manual and electric appliances to peel, slice, and trim food.
• Trained team members to prepare sandwiches and other items according to instructions.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
• Executed sandwich artistry duties with very low occurrence of errors.
• Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• I had my own lawn and house care business from age 8 to age 15, i had my own equipment and business cards. I went around the neighborhood and did all sorts of work 2making 400 a week.