Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Schwitters

Waxahachie,Texas

Summary

Organized Inventory Supervisor with over 6 years' experience providing top-notch inventory management services. Proficient in identifying opportunities to improve efficiency and optimize cost-effectiveness. Excellent communication skills to manage multiple priorities in a fast-paced environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Inventory /Returns Supervisor

Nvent
06.2018 - Current
  • Enhanced customer satisfaction by efficiently managing the returns process and addressing concerns promptly.
  • Streamlined return procedures for faster turnaround times and improved customer experience.
  • Coordinated with warehouse staff to ensure timely processing of returned items, resulting in reduced backlog.
  • Implemented new strategies to minimize product returns, improving overall product quality and customer satisfaction.
  • Trained team members on company policies and best practices, contributing to a well-informed workforce.
  • Analyzed return data to identify trends and areas for improvement, informing management decisions on product development and customer service tactics.
  • Maintained accurate records of all returns transactions, ensuring compliance with company policies and regulatory requirements.
  • Developed strong relationships with vendors and suppliers, facilitating smoother returns processes and negotiations when needed.
  • Contributed to cost savings by identifying opportunities for reducing waste in the returns process without compromising customer satisfaction levels.
  • Established clear expectations around productivity goals and timelines for each team member, leading to more consistent results across the department.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
  • Optimized warehouse space utilization with effective layout planning and storage organization.
  • Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
  • Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
  • Lowered instances of stockouts by closely monitoring product demand patterns and adjusting safety stock levels accordingly.
  • Mentored junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.

Lean Leader

Nvent
05.2015 - 06.2018
  • Improved production efficiency by implementing Lean principles and processes, streamlining workflows and reducing waste.
  • Led cross-functional teams in continuous improvement projects, resulting in enhanced productivity and reduced costs.
  • Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
  • Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
  • Championed a culture of continuous improvement by fostering employee engagement and promoting best practices consistently.
  • Reduced lead times by optimizing material flow and inventory management strategies, enhancing overall supply chain performance.

Line Leader

Nvent
05.2012 - 05.2015
  • Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
  • Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
  • Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
  • Improved product quality with thorough inspections and adherence to established standards.
  • Coordinated cross-training initiatives for staff members, increasing versatility and reducing skills gaps.
  • Streamlined workflow by reallocating tasks based on individual skillsets and capacity.

Education

Bachelor of Arts - Business Management

College of Saint Scholastica
Duluth, MN
03.2016

Skills

  • Product Inspection
  • Policy Enforcement
  • Data Analysis
  • Resource Allocation
  • Shipping and Receiving
  • Customer Service
  • Conflict Resolution
  • Software Proficiency

Certification

Exert level microsoft excel user

Trained in Iso certifications

Lean manufacturing green belt

JDE - AS400 - Master user



Timeline

Inventory /Returns Supervisor

Nvent
06.2018 - Current

Lean Leader

Nvent
05.2015 - 06.2018

Line Leader

Nvent
05.2012 - 05.2015

Bachelor of Arts - Business Management

College of Saint Scholastica

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John Schwitters