John Scott Benton
JACKSONVILLE,FL
Summary
Strategic IT Project Manager with expertise in resource management and budget control. Led high-profile projects that strengthened client partnerships and optimized outcomes. Focused on leveraging data analytics for project enhancement and continuous improvement while effectively addressing complex challenges. Motivated by new challenges and an unwavering desire for success, I thrive in navigating the complexities of large-scale projects.
Overview
28
28
years of professional experience
1
1
Certification
Work History
IT Project Manager - Technology
PEAC Solutions
12.2023 - Current
- IT Project Manager who led a high-visibility M&A integration of Xerox and ePlus government leasing portfolios, aligning internal and external stakeholders in an Agile environment to deliver best-in-class technology solutions on time and within budget.
- Led the successful integration of Xerox Copier leasing portfolio, resulting in the achievement of $1.3B in new revenue and a 100% increase in the PEAC leasing portfolio, strengthening market position and operational scale post-conversion.
- Developed and executed project plans defining objectives, deliverables, timelines, resource requirements, KPIs, servicing agreement reporting, transition milestones to ensure alignment and successful outcomes.
- Led cross-functional stakeholder meetings to drive alignment and effective communication throughout the project lifecycle.
- Proactively identified and mitigated project risks to minimize impact on scope, schedule, and outcomes.
- Applied Agile methodologies, managing iterative sprints, adapting to evolving requirements, and maintaining frequent stakeholder communication.
- Ensured high-quality deliverables through ongoing reviews, performance tracking, and continuous improvement initiatives.
- Produced executive-level status reports highlighting milestones, progress, key performance indicators to enhance stakeholder visibility and informed decision-making.
Senior Project Manager - Technology
ALEGEUS - CONTRACT; ABACUS TECHNICAL SERVICES
07.2023 - 12.2023
- Senior Project Manager who drove a large-scale enterprise platform modernization for Alegeus, delivering new employer experience and SSO capability by aligning cross-functional Agile teams to meet time, scope, and budget commitments.
- Utilized Agile methodologies to manage project through iterative development, fostering communication and adapting to evolving requirements.
- Developed a comprehensive project plan, including defining goals, objectives, deliverables, timelines and resource requirements.
- Led collaborative stakeholder meetings to ensure effective communication and alignment throughout project lifecycle.
- Managed risk by developing mitigation strategies to minimize their impact to the overall project.
- Monitored project deliverables to ensure quality standards were met, conducting reviews and evaluations to track progress and identify improvement areas.
- Created and delivered regular reports and documentation to update stakeholders on project status, milestones, and key performance indicators.
- Utilized various tools, including Figma, FreshDesk and GainSight.
Project Management Expert - Technology
BANK OF MONTREAL - CONTRACT; SIGNATURE CONSULTANTS
08.2022 - 05.2023
- As the Lead Project Manager, I successfully oversaw the migration of the Bank of the West acquisition and transition to Bank of Montreal (BMO) platforms for Statements and Money Movement.
- Led the planning of User Stories in Kanban, facilitating the execution of the Bank of the West migration to BMO systems and processes for all consumer and commercial bank statements, including Retail Lending, Cards, and Deposits, through daily scrums.
- This client-facing role required working in an Agile environment, leading multiple vendors and internal teams to achieve revenue goals within the defined time, scope, and budget.
- Spearheaded agile programs with multiple inter-dependent projects, enhancing project alignment and delivery efficiency.
- Leveraged agile management principles to ensure the successful conversion of multiple file transfers, including API integration, and implemented new internal statement research tools.
- Oversaw all aspects of assigned programs throughout their lifecycles, ensuring completion within the defined scope, quality, timeline, and cost constraints.
- Collaborated on problem resolution and risk mitigation for escalated issues and challenges.
- Ensured accurate resource allocation for budgets and forecasting, maintaining program integrity and financial performance.
- Collaborated with multi-disciplinary teams, vendors, and clients to create and deploy user stories, driving successful project outcomes.
- Delivered informative and decision-seeking presentations to technical and business groups within BMO and/or client organizations.
- Utilized various tools, including Kanban, Jira, ServiceNow, and Clarity.
- Collaborated with multiple vendors, including FIS, FISERV, TSYS, DMI, and Black Knight.
Sr. Project Manager – Implementations
FISERV - CONTRACT; CAPITAL STAFFING
06.2021 - 07.2022
- Senior Project Manager | Fintech Platform Migration | FISERV Bill Matrix.
- Successfully led the migration of large clients from legacy Fintech platforms to the FISERV Bill Matrix platform as Senior Project Manager.
- Led the onboarding and migration of major high-exposure clients, employing Agile disciplines such as Bill Matrix, Platform, Walk-In, and eBill payments.
- Collaborated with clients, vendors, and internal teams in Agile environment, aligning project deliverables with revenue goals while adhering to specified time, scope, and budget.
- Managed all aspects of assigned programs throughout Agile project lifecycles, ensuring adherence to defined scope, quality, timeline, and cost constraints.
- Led multiple Agile projects, coordinating interdependencies to achieve program goals.
- Led multi-disciplinary teams consisting of personnel at various levels, vendors, and clients, fostering collaboration and driving the successful implementation of programs.
- Implemented problem resolution and risk mitigation strategies for escalated issues, ensuring project continuity and stakeholder satisfaction.
- Ensured accurate resource allocation throughout the program, optimizing efficiency and productivity.
- Delivered presentations to technical and business groups within FISERV and client organizations, facilitating informed decision-making and project alignment.
- Proficiently utilized tools including Kanban, ServiceNow, Jira, and PlanView to streamline project management processes and enhance productivity.
Senior Project/Program Manager II - Technology
FIS
Jacksonville, FL
08.2019 - 05.2021
- Senior Program Manager | Large-Scale Client Programs | Strategic Relationship Management.
- Successfully led large client programs as Senior Program Manager, overseeing approximately 150,000 to 300,000 project hours with teams of 150 to over 300 members.
- Managed programs with an internal cost ranging from $7.5 million to over $15 million and project durations of 12 to 36 months, characterized by high risk, complexity, and visibility to both clients and FIS.
- Employed Agile management principles to oversee all aspects of assigned programs, ensuring completion within defined scope, quality, timeline, and cost constraints.
- Led the successful migration of over 1,000 financial institutions, encompassing Debit, Credit, and Card Processing, from World Pay to FIS platforms post-acquisition in 2018.
- Orchestrated and managed 18 work streams with a team of 175 members to execute migration project, ensuring timely and effective delivery.
- Spearheaded agile programs with multiple inter-dependent projects, enhancing collaboration and alignment among cross-functional teams.
- Proactively implemented problem resolution and risk mitigation strategies to address escalated issues, problems, and risks.
- Restored Billing Program from red to green status within two months by addressing gaps and technical defects.
- Ensured comprehensive identification, tracking, and monitoring of issues and defects, safeguarding the integrity of the FIS billing process.
- Ensured accurate resource allocations throughout the program, optimizing utilization and productivity.
- Led multi-disciplinary teams, comprising personnel at various levels, vendors, and clients, to successfully create and deploy programs.
- Acted as a liaison between technical and non-technical teams within internal, client, and vendor/subcontractor organizations, ensuring project targets and requirements were met.
- Delivered informative and decision-seeking presentations to technical and business groups within FIS and client organizations, effectively communicating project updates and soliciting feedback.
- Provided direct oversight to employees assigned to manage specific projects, overseeing their selection, development, and evaluation to ensure efficient operation within the function.
Vice President - Portfolio Program Manager
DEUTSCHE BANK
Jacksonville, FL
01.2014 - 07.2019
- Regional Head of QA & Testing Americas | Corporate Investment Banking Operation and Global Transaction Banking.
- Held a key leadership position as the Regional Head of QA & Testing Americas, overseeing the Jacksonville QA & Testing Service and Analytics Team for Corporate Investment Banking Operation and Global Transaction Banking.
- Successfully built and developed a Global Testing Service in Jacksonville, supporting multiple products and enabling end-to-end SIT, UAT, and Regression testing across front to back-office operations.
- Provided strategic leadership and oversight for technology change projects, with a focus on Test Program Management encompassing System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression activities.
- Coordinated Program efforts globally, collaborating with Compliance, Front Office, Middle Office, and Back Office teams to drive unified and effective testing strategies.
- Engaged in global regulatory initiatives such as Dodd Frank, FATCA, Cost Basis, and MIFID II, ensuring compliance and mitigating risks.
- Led the Program Test Management for industry-wide migration initiatives, including Trade Date + 2 and Brexit US.
- Coordinated regulatory projects to align testing strategy with federal guidelines.
- Established Analytics Reporting team, developing interactive dashboards and data analytic tools that provided actionable insights for businesses and clients.
- Acted as the Chair of the Jacksonville Technology Operating Council, providing leadership and facilitating collaboration among technology stakeholders to drive operational excellence.
Vice President - Project Services
DEUTSCHE BANK
Jacksonville, FL
08.2008 - 01.2014
- Acted as Change Program Manager for Corporate Investment Banking Operations at an established banking institution.
- Managed change programs for operational improvements in Corporate Investment Banking. | Corporate Investment Banking Operations.
- Provided comprehensive management and oversight of technology change projects, ensuring successful project delivery from initiation through User Acceptance Testing (UAT).
- Led the implementation efforts of Transition projects, facilitating the smooth transfer of operations from onshore to near shore and offshore locations.
- Established Global Project Management and Business Analysis Utility, providing critical support to various products within Deutsche Bank's Investment Banking businesses.
- Managed transition projects to ensure seamless operational shifts between locations. to migrate over 400 onshore FTEs from New York to Jacksonville.
- Acted as the Lead Program Manager in the automation of static data from multiple sources into a centralized database, streamlining processes and improving data accuracy.
- Introduced LEAN program at Jacksonville site, enhancing service excellence and extending implementation to near shore and offshore locations including New York, London, Birmingham, Manila, Singapore, Mumbai, Bangalore, and Jaipur.
- Coordinated offshore efforts for Global Equities, Middle Office, and Back Office operations, driving efficiency and collaboration across geographically dispersed teams.
- Established global testing utility for end-to-end system integration testing (SIT), user acceptance testing (UAT), and regression testing, supporting global equities business across front to back-office operations.
Vice President - Sr. Project Manager | HomeLoans Servicing Project Management Office
WASHINGTON MUTUAL
Jacksonville, FL
08.2006 - 08.2008
Senior Project Manager & Head of Member Services Project Management Office
TIME WARNER; AOL
Jacksonville, FL
07.2003 - 08.2006
VP, Team Leader - Program Manager and Application Owner
BANK OF AMERICA
Jacksonville, FL
02.1998 - 03.2003
Education
BUSINESS ADMINISTRATION -
Skills
- Expert in strategic resource management, building high-performing teams and optimizing allocation for maximum efficiency
- Skilled in budget oversight, consistently delivering projects within financial constraints and identifying cost-saving opportunities
- Adept at defining project scopes, translating client needs into actionable plans with clear budgets, timelines, and deliverables
- Proven PMO leader, driving successful execution of multiple programs and projects
- Build strong client and vendor relationships, ensuring satisfaction and effective partnership management
- Committed to continuous improvement, leveraging data analytics to enhance project outcomes
- Effective communicator, facilitating status meetings and reviews to align stakeholders and maintain transparency
- Motivated by new challenges and an unwavering desire for success, I thrive in navigating the complexities of large-scale projects
Accomplishments
PEAC Spot Award Winner for Xerox Acquisition Project Delivery
Certification
Six Sigma Blackbelt (Breakthrough Management)
Six Sigma Champion Certification
ISO9001 Testing Certification
Test Director Certification
Unified Modeling Language
UML Development Software and Lifecycle
Total Quality Management: Leadership, Self Leadership, Team and Diversity
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$130000/yr - $200000/yrTimeline
IT Project Manager - Technology - PEAC Solutions
12.2023 - Current
Senior Project Manager - Technology - ALEGEUS - CONTRACT; ABACUS TECHNICAL SERVICES
07.2023 - 12.2023
Project Management Expert - Technology - BANK OF MONTREAL - CONTRACT; SIGNATURE CONSULTANTS
08.2022 - 05.2023
Sr. Project Manager – Implementations - FISERV - CONTRACT; CAPITAL STAFFING
06.2021 - 07.2022
Senior Project/Program Manager II - Technology - FIS
08.2019 - 05.2021
Vice President - Portfolio Program Manager - DEUTSCHE BANK
01.2014 - 07.2019
Vice President - Project Services - DEUTSCHE BANK
08.2008 - 01.2014
Vice President - Sr. Project Manager | HomeLoans Servicing Project Management Office - WASHINGTON MUTUAL
08.2006 - 08.2008
Senior Project Manager & Head of Member Services Project Management Office - TIME WARNER; AOL
07.2003 - 08.2006
VP, Team Leader - Program Manager and Application Owner - BANK OF AMERICA
02.1998 - 03.2003
UNIVERSITY of PHOENIX - BUSINESS ADMINISTRATION,