John Scowley
Kansas City,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Gas Station Clerk
QuikTrip
North Kansas City, MO
01.2016 - Current
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Delivered exemplary customer service and warmly greeted guests.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Maintained inventory of all saleable items.
- Facilitated sales of services and goods.
- Built trustful relationships with customers to encourage return visits.
Assistant General Manager
Sonic
Liberty, MO
08.2008 - 12.2016
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
Bachelor Of Business Administration - Business Administration
Northwest Missouri State University
Maryville, MO04.2019
Business - Business
Maple Woods
Gladstone, MO05.2016
Skills
- Company Guidelines
- Inventory Management
- Adaptable and Flexible
- Customer Service and Assistance
- Attention to Detail
- Coaching and Training
- Multitasking
- Employee management
- Time Management
Timeline
Gas Station Clerk
QuikTrip
01.2016 - Current
Assistant General Manager
Sonic
08.2008 - 12.2016
Bachelor Of Business Administration - Business Administration
Northwest Missouri State University
Business - Business
Maple Woods