John Scully IV
Woonsocket,RI
Summary
Self-motivated Guest Services Professional experienced in customer relations and recordkeeping. Achieved a positive atmosphere through effective communication and problem-solving skills. Delivered quality care in high-pressure situations while demonstrating commitment and compassion to enhance patient outcomes.
Overview
1
1
Certification
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Emergency Medical Technician
Midwest Medical Transport Co.
Pawtucket, Rhode Island
10.2026 - Current
- Emergency Medical Technician (EMT) – Interfacility Transport (IFT)
January 2026 – Present - Provide safe, timely, and professional non-emergency medical transportation for patients between hospitals, healthcare facilities, rehabilitation centers, and other medical destinations.
- Monitor and assess patient conditions during transport, recognizing and reporting changes in patient status.
- Assisted patients with mobility, transfers, stretcher operations, and activities to ensure safe transportation.
- Maintain patient comfort, dignity, and confidentiality while delivering compassionate, patient-centered care.
- Coordinated patient transfers and ensured continuity of care through effective communication with nurses, physicians, dispatchers, and fellow EMS personnel.
- Perform equipment checks, maintain ambulance readiness, and ensure medical supplies are properly stocked and available.
- Completed patient care reports, transport documentation, and vehicle safety checks to maintain operational standards.
- Follow infection control procedures, patient safety protocols, and applicable EMS policies and procedures
Front Desk Receptionist
Work out world
Bellingham, MA
07.2022 - Current
- Greeted customers warmly, fostering a welcoming environment.
- Resolved customer complaints and issues promptly, adhering to established protocols to ensure satisfaction.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases to maintain accurate records and support efficient service.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, redirected callers to appropriate personnel or department, and took messages.
Food Truck
Supa Dupa
Woonsocket, RI
06.2021 - 06.2023
- Ensured clean and sanitary work environment, adhering to health regulations to promote customer safety.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Streamlined food truck inventory management to optimize stock levels and reduce waste.
- Delivered exceptional customer service, addressing and resolving complaints to enhance customer satisfaction.
Education
High School Diploma -
Woonsocket High School
Woonsocket, RI 09.2020 - 06.2024
Skills
- Patient Assessment
- Basic Life Support
- CPR and AED use
- Patient Lifting and Transfers
- Emergency response
- Emergency Vehicle Operations
- Technical Support
- Issue resolution
- Problem-Solving
- Customer Service
- Guest Relations
- Administrative Support
- Cash Handling
- File Management
- Attention to detail
- Stress management
Affiliations
- Volleyball Captain
- Indoor Track
- Basketball
- Golf
- Cross Country
- Peer mentor
- Member of the Collins Foundation
- Member of the Nonviolence Institute in Woonsocket- Make the community a safer and beloved place
Accomplishments
- Leadership award for Woonsocket Athletics for 2023 and 2024
- Honor Roll for most of my high school career
- Named most outstanding senior by the Woonsocket Area Career and Technical Center
- The Theresa Pereira Award is given to the senior who has given the most back to the school in the four years of being thereby showing the most school pride and being willing to put others first before themselves
Certification
- Certified in Teen Mental Health First Aid
- CPR Certified
- Tanning Safety Certified
References
References available upon request.
Timeline
Emergency Medical Technician
Midwest Medical Transport Co.
10.2026 - Current
Front Desk Receptionist
Work out world
07.2022 - Current
Food Truck
Supa Dupa
06.2021 - 06.2023
High School Diploma -
Woonsocket High School
09.2020 - 06.2024