John Senatore

Owner

Senatore's Painting & Power Washing, Inc

West Haverstraw, NY

06.1995 - Current

Formed and sustained strategic relationships with clients.
Led startup and creation of operational procedures and workflow planning.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Developed policies and procedures for the organization.
Monitored progress by establishing plans, budgets and measuring results.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Analyzed industry trends to develop competitive strategies.
Created marketing campaigns to attract new customers.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Maintained relationships with existing clients by providing superior customer service.
Organized events such as trade shows and conferences.
Managed daily operations of business, including hiring and training staff.
Implemented successful business strategies to increase revenue and target new markets.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.