John serna
elgin,ILLINOIS
Summary
-Hardworking Material Handler with 5 years of Warehouse experience working closely with other staff and leaders to move goods efficiently. Team-player quick to communicate issues and work with others to resolve.
-Productive Package Handler experienced in material handling, inspections, and shipping, and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks.
-Skilled Material Handler with solid experience in warehouse operations, logistics and inventory control. Possess strong organizational skills, adept at handling multiple tasks simultaneously while maintaining high standards of work. Contributed to previous workplaces by streamlining processes, enhancing efficiency and reducing waste. Known for demonstrating initiative in problem-solving and team collaboration.
-Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
NOW Foods
Bloomingdale , IL
06.2022 - Current
- Unload & receive incoming shipments from other vendors to putaway in our aisles or send to our 3rd party warehouses.
- transfer & wrap finished goods coming from production to send to our roselle warehouse. Afterwards we create a bill of lading for our drivers & truck manifest to verify with roselle that we indeed loaded everything we scanned.
- pick mixed products for our production/processing rooms.
- Inspected materials for any damages or defects upon receipt.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Identified opportunities for process improvement in order to increase efficiency.
- Collaborated with team members to meet daily production goals.
Warehouse Associate, Forklift Operator
Iherb
Elgin, IL
05.2020 - 05.2022
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Packed goods for shipment in accordance with customer instructions.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assisted in packaging and labeling of products for shipment.
Sanitation Worker
St charles trading
Elgin, IL
01.2019 - 04.2020
- Responded quickly to spills or accidents to minimize damage or contamination.
- Collected recyclable items from production lines for proper disposal.
- Removed trash and waste from work areas to designated collection points.
- Collaborated with team members to complete assigned tasks efficiently and effectively.
- Swept, mopped and scrubbed floors in production areas.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Disinfected bathrooms and kitchen facilities on a regular basis.
- Maintained records of sanitation activities on a daily basis.
- Maintained janitorial closets with supplies for daily use.
- Performed periodic deep cleans of entire facility as needed.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Reported any maintenance needs to supervisor promptly.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Followed sanitation schedule and documented cleaning activities.
- Lifted and properly disposed of furniture, equipment and heavy items.
Cashier
Shells Gas Station
Elgin, IL
03.2018 - 08.2018
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Factory Worker
Arthur Schuman Midwest
Elgin, IL
10.2017 - 03.2018
- Cleaned work areas and machines to maintain a safe and organized environment.
- Organized raw materials for efficient use during production process.
- Inspected finished goods for conformance with established standards.
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Sorted and packaged products to prepare for processing or shipment.
- Produced quality products by palletizing, packaging and assembling finished items.
Houseman
Holiday Inn Hotel & Suites
Elgin, IL
06.2017 - 10.2017
- Communicated effectively with other departments such as front desk or engineering teams if needed.
- Reported any damages or repairs needed to the maintenance supervisor.
- Assisted with loading, unloading luggage for guests upon arrival, departure.
- Inspected guest rooms after cleaning ensuring they met standards of cleanliness.
- Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
- Delivered blankets, towels, shower curtains, pillow sheets & bed sheets to the housekeepers.
- Ensured that all public areas were presentable at all times.
- Organized closets and cabinets according to hotel regulations.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Provided assistance with moving furniture or heavy objects when necessary.
- Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
- Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
- Collected and removed trash from rooms.
Education
High School Diploma -
Larkin High School
Elgin, IL05-2017
Skills
- Forklift operation
- Material inspection
- Bill of lading
- Shrink wrapping
- Team collaboration
- Process improvement
- Order picking
- Time management
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Material stacking
- Verbal and written communication
- Warehouse safety
- Package handling
- Manual handling
- Teamwork and collaboration
- Pallet assembly
- Warehouse organization
- Truck loading and unloading
Certification
- Forklift certification in both iherb & now foods
Timeline
Material Handler
NOW Foods
06.2022 - Current
Warehouse Associate, Forklift Operator
Iherb
05.2020 - 05.2022
Sanitation Worker
St charles trading
01.2019 - 04.2020
Cashier
Shells Gas Station
03.2018 - 08.2018
Factory Worker
Arthur Schuman Midwest
10.2017 - 03.2018
Houseman
Holiday Inn Hotel & Suites
06.2017 - 10.2017
High School Diploma -
Larkin High School