John Severs
Mankato,MN
Summary
Dynamic leader and content creator with a proven track record at Espire Films, producing award-winning documentaries that foster social dialogue. Skilled in visual storytelling and team leadership, I excel in creating compelling narratives and building strong client relationships. My work has significantly engaged audiences and secured vital funding, showcasing my ability to inspire and achieve.
Overview
17
17
years of professional experience
Work History
Executive Producer in Collaboration W/Espire Films
Espire Films
11.2019 - Current
- Produced award-winning documentaries by conducting thorough research and identifying compelling stories.
- Developed thought-provoking narratives that sparked important conversations around social issues.
- Built trust with documentary subjects by demonstrating empathy, active listening skills, and cultural sensitivity during interviews.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
- Secured funding for documentary projects by delivering persuasive pitches to investors and grant organizations.
Head Cashier
Bobs Market
06.2013 - 08.2014
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Soley responsible for inventory management and ordering of all dairy products in a "vacation town" environment with wildly fluctuating needs based on time of year, weather, lake level, events, wildfires, and many more factors that required thoughtful prediction to maximize profits and reduce waste from expired products.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
- Contributed ideas in team meetings for enhancing customer experience and operational efficiency.
- Engaged with customers to gather feedback, leading to improvements in service and product offerings.
- Facilitated team-oriented atmosphere, encouraging open communication and mutual support among staff.
Assistant Manager
Bobs Market
05.2012 - 08.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Pool Service Technician
Rainbow Pool Supply/NuPools
05.2010 - 08.2010
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
- Performed installations of new pool equipment, ensuring seamless integration into existing systems.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
- Improved customer satisfaction by providing consistent and thorough pool maintenance services.
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
- Ensured safety compliance by implementing proper handling techniques for chemicals and hazardous materials.
- Increased client retention through the delivery of exceptional customer service and communication skills.
- Reduced service call times by streamlining work processes and organizing tools effectively.
- Assisted in training new technicians on company policies, procedures, best practices, and safety standards.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Educated customers in proper pool operation and maintenance.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Maintained clean, safe and appropriately stocked company vehicle.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Courtesy Clerk
Green Frog Market
05.2008 - 08.2009
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Bachelor of Arts - Psychology
Holy Cross College
Notre Dame, IN05-2013
Skills
- Team leadership
- Content creation
- Event planning
- Live broadcast
- Visual storytelling
- Client relationship
- Creative writing
Timeline
Executive Producer in Collaboration W/Espire Films
Espire Films
11.2019 - Current
Head Cashier
Bobs Market
06.2013 - 08.2014
Assistant Manager
Bobs Market
05.2012 - 08.2012
Pool Service Technician
Rainbow Pool Supply/NuPools
05.2010 - 08.2010
Courtesy Clerk
Green Frog Market
05.2008 - 08.2009
Bachelor of Arts - Psychology
Holy Cross College