Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. I am known as being dedicated and loyal. I will do whatever it takes to get the job done.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
ShipMonk
09.2020 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to associates
Create a plan for the day and execute.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Shop Lead
GES
01.2009 - 03.2020
Implemented efficient scheduling practices to optimize employee productivity and maintain appropriate staffing levels.
Improved customer satisfaction by providing exceptional service and addressing any concerns promptly.
Streamlined operational processes by identifying inefficiencies in workflow patterns leading to significant time savings.
Managed inventory effectively, ensuring timely restocking of materials and supplies
Checked incoming orders and organized FIFO workflow.
Completed daily tasks accurately and on-time to support shop needs.
Helped managers with daily checklists and last-minute requirements.
Maximized safety and production levels by frequently cleaning and organizing work areas.
Distribution Manager
Oakwood Corporate Housing
07.2002 - 11.2008
Coordinated closely with each of the 15 branches to address any shipping or delivery issues promptly, improving overall customer satisfaction.
Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
Optimized distribution processes by implementing efficient inventory management systems.
Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations. Keeping the MSDS books up to date.
Reduced order fulfillment time through the development of streamlined picking and packing procedures.