Dynamic nursing professional with extensive experience at St Rose De Lima Hospital, excelling in emergency response and staff supervision. Proven track record in enhancing patient care through effective training programs and crisis management. Skilled in inventory management and fostering teamwork, contributing to improved patient satisfaction and operational efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
House Supervisor
St Rose De Lima Hospital
03.2021 - Current
Assisted in managing daily operations and staff schedules.
Supported patient care by coordinating resources and services.
Monitored compliance with safety protocols and standards.
Facilitated communication between departments to enhance collaboration.
Participated in training sessions to improve clinical practices.
Responded promptly to emergencies, ensuring safety of patients and staff.
Contributed to quality improvement initiatives within the facility.
Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
Streamlined communication between departments for improved patient flow and satisfaction.
Reviewed clinical documentation to asses standards and quality of care.
Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
ER Travel Nurse
Scripps Mercy Hospital
09.2001 - 11.2021
Administered emergency care to patients in high-pressure situations, ensuring rapid assessment and intervention.
Collaborated with interdisciplinary teams to develop and implement patient care plans, enhancing treatment effectiveness.
Managed triage processes, prioritizing patient cases based on severity and urgency for timely care delivery.
Educated patients and families about treatment protocols, discharge instructions, and follow-up care to improve health literacy.
Deescalated high-stress situations involving anxious patients or family members, maintaining a calm atmosphere conducive to healing.
Served on the Trauma Resuscitation Team
Assistant Nurse Manager, Emergency Department
Kaiser Permanente-BE Smith
12.2020 - 03.2021
Supervised daily operations of emergency department, ensuring compliance with protocols and standards.
Developed training programs for nursing staff, enhancing clinical skills and procedural knowledge.
Implemented patient flow strategies, reducing wait times and improving overall patient satisfaction.
Collaborated with interdisciplinary teams to optimize care plans and streamline communication processes.
Conducted performance evaluations for nursing staff, fostering professional growth and accountability.
Analyzed departmental metrics to identify trends, driving quality improvement initiatives across the unit.
Assisted with crisis management drills, preparing staff for emergency situations and enhancing response effectiveness.
Managed inventory control systems, ensuring availability of essential PPE and medical supplies during peak hours.
Enhanced emergency department operations by streamlining communication between nurses, physicians, and support staff.
Facilitated smooth shift transitions by maintaining thorough documentation and effective handover procedures. Collaborative approach with charge nurses, medical staff and leadership.
Demonstrated accountability by taking responsibility for decisions, actions and results.
Participated in quality improvement activities to improve processes with bed flow and throughput improving patient experience scores.
Addressed any conflicts or issues that arose within the team promptly, ensuring resolution through appropriate channels.
Collaborated with staff and peers to create optimal synergy and outcomes.
Managed staffing needs during high-volume periods to maintain optimal patient-to-nurse ratios for quality care provision.
Ensured compliance with all regulatory and accreditation requirements for the department by maintaining up-to-date knowledge on industry standards and implementing necessary changes in practice. Instrumental with process improvement with mental health documentation.
Served as a role model for best clinical practices, fostering a commitment towards excellence among nursing staff members. Consistent patient and staff rounding assessing needs and providing assistance as needed.
Served as mentor and advisor to facilitate professional growth of unit staff. Worked closely with patient care technicians, supply chain, and nursing.
Supported ongoing training initiatives for both experienced nurses new hires and ED technicians.
Led quality improvement initiatives aimed at enhancing patient outcomes and reducing hospital readmissions. Throughput initiatives through effective communication among bed control, house supervisor, and transfer floors.
Contributed to a positive work environment through active participation in team building activities and professional development opportunities.
Promoted a culture of safety by enforcing strict adherence to infection control protocols and guidelines. During Covid it was essential for staff to utilize necessary PPE.
Nurse Shift Manager Emergency Department
Bakersfield Memorial Hospital
03.2017 - 03.2021
Supervised nursing staff, ensuring adherence to best practices and regulatory compliance.
Coordinated patient care activities, enhancing communication between multidisciplinary teams.
Implemented workflow improvements, increasing operational efficiency within the nursing unit.
Developed training programs for new nurses, fostering professional growth and competency.
Conducted performance evaluations, providing constructive feedback to enhance team performance.
Led quality improvement initiatives, addressing patient safety concerns and improving care standards.
Monitored inventory levels of medical supplies, ensuring availability while minimizing waste.
Served as an advocate for both patients and staff members within the healthcare facility by addressing concerns promptly while maintaining confidentiality at all times.
Collaborated with interdisciplinary teams to develop and implement effective patient-centered care strategies.
Optimized the efficiency of patient handoffs between shifts by developing standardized communication tools and protocols.
Administrative House Supervisor/ ER Nurse
St Rose Dominican Hospital San Martin, Siena, and Delima Campuses.
07.2013 - 12.2017
Supervised daily operations, ensuring compliance with organizational policies and regulations.
Coordinated staff schedules to optimize resource allocation and maintain operational efficiency.
Implemented process improvements, enhancing workflow and reducing response times in administrative tasks.
Mentored junior staff, fostering professional development and promoting best practices in administration.
Managed inventory control systems, streamlining supply chain processes for operational sustainability.
Stewardship award for supply chain process improvement.
Facilitated interdepartmental communication, enhancing collaboration and information sharing across teams.
Conducted performance evaluations, providing constructive feedback to improve team productivity and morale.
Maintained compliance with company policies and industry regulations, staying up-to-date on changes or updates that may affect the organization''s operations.
Managed office inventory effectively, ensuring timely replenishment of essential items without overstocking or wastage.
Delegated tasks effectively by assigning duties based on individual strengths and capabilities while providing support as needed to ensure successful completion of assigned responsibilities.
Provided high-quality customer service by addressing concerns, resolving issues promptly, and ensuring that clients felt valued and appreciated.
Optimized throughput times within the ER by assisting with rapid admissions processes when required.
Clinical Supervisor-Emergency Department
Valley Hospital
11.2012 - 07.2013
Supervised clinical staff, ensuring adherence to best practices and regulatory compliance.
Developed and implemented training programs for new clinicians, enhancing skill acquisition and retention.
Evaluated patient care procedures, identifying areas for improvement to optimize service delivery.
Led interdisciplinary team meetings to discuss case management and treatment plans, fostering collaboration.
Monitored patient outcomes, utilizing data analysis to inform strategic decisions in clinical practices. Magnet hospital standards
Implemented quality assurance initiatives, improving overall patient satisfaction metrics across the clinic.
Provided mentorship and support to junior staff, promoting professional growth and development within the team.
Collaborated with administrative personnel to streamline operational processes, enhancing efficiency in service delivery.
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Responded to crisis situations with calm and professional approach to optimize support.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Lead and directed team of 25 clinical personnel and support staff. Implemented pods zoning in the Emergency Department
Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
Monitored metrics for tracking clinical performance, identifying trends and areas for improvement.
House Supervisor-Adminstrative
St Rose San Martin Hospital, Siena and Delima
07.2006 - 11.2012
Supervised nursing staff to ensure high-quality patient care and adherence to hospital protocols.
Coordinated daily operations across departments, optimizing workflow and resource allocation.
Mentored junior staff, fostering professional development and enhancing team competencies.
Implemented quality improvement initiatives, resulting in improved patient satisfaction scores.
Collaborated with multidisciplinary teams to develop effective care plans for complex cases.
Monitored compliance with safety regulations, ensuring a secure environment for patients and staff.
Conducted regular performance evaluations, providing constructive feedback to enhance team effectiveness.
Analyzed operational data to identify trends and inform strategic decision-making for department improvements. Collaborated with C-Suites and finance to ensure productivity was in allignment.
Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Provided emergency response during shifts and when on-call.
Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
Assisted in maintaining accurate records of employee performance evaluations, certifications, licenses, continuing education requirements, ensuring compliance with regulatory standards.
Promoted evidence-based practices among nursing staff by staying current on industry trends and research, sharing knowledge with colleagues.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines. Employee engagement and collaboration enhances process improvements and change.
Collaboration award received in 2010
Assisted in the recruitment process by interviewing potential candidates, contributing to a strong nursing workforce.
Streamlined patient admission and discharge processes, significantly reducing wait times and improving patient satisfaction. Throughput is essential for patient experience and flow
Travel ER Nurse/ House Supervisor
Clara Maass Medical Center
06.2002 - 07.2006
Administered emergency care in diverse, high-pressure environments.
Collaborated with multidisciplinary teams to develop tailored patient care plans.
Facilitated rapid assessments and interventions for critical patients.
Mentored junior nurses on best practices and emergency protocols.
Streamlined documentation processes using electronic health record systems.
Evaluated and improved response strategies during emergency situations.
Improved patient outcomes by providing high-quality emergency care in a fast-paced ER setting.
Enhanced patient satisfaction by demonstrating empathy, active listening, and clear communication during difficult situations.
Facilitated smooth transitions between shifts by maintaining accurate documentation and thorough hand-off reports.
Streamlined patient intake process for increased efficiency and reduced wait times.
Mentored new nursing staff to ensure seamless integration into the ER team and maintain high standards of patient care. Multiple new graduates working together collaboratively as a team.
Served as an effective liaison between physicians, patients, families, and other healthcare professionals for improved care coordination.
Contributed to hospital-wide safety initiatives by participating in regular training sessions and implementing best practices in the ER.
Provided emotional support for patients experiencing trauma or crisis situations, helping them cope more effectively under challenging circumstances.
Education
Master of Science - Leadership And Disaster Preparedness
Grand Canyon University
Phoenix, AZ
06-2013
Bachelor of Science - Nursing
Dominican College
Orangeburg, NY
05-1999
Bachelor of Arts - Healthcare Administration
Lehman College
Bronx, NY
12-1997
Skills
Health and safety
Medication administration
Employee training
Staff training
Staff supervision
Inventory management
Scheduling coordination
Emergency response
Schedule coordination
Case management
Attendance documentation
Crisis response
Budget tracking
Teamwork and collaboration
Customer service
Problem-solving
Certification
BLS, ACLS, PALS, TNCC, Burn Certification, MICN
Timeline
House Supervisor
St Rose De Lima Hospital
03.2021 - Current
Assistant Nurse Manager, Emergency Department
Kaiser Permanente-BE Smith
12.2020 - 03.2021
Nurse Shift Manager Emergency Department
Bakersfield Memorial Hospital
03.2017 - 03.2021
Administrative House Supervisor/ ER Nurse
St Rose Dominican Hospital San Martin, Siena, and Delima Campuses.
07.2013 - 12.2017
Clinical Supervisor-Emergency Department
Valley Hospital
11.2012 - 07.2013
House Supervisor-Adminstrative
St Rose San Martin Hospital, Siena and Delima
07.2006 - 11.2012
Travel ER Nurse/ House Supervisor
Clara Maass Medical Center
06.2002 - 07.2006
ER Travel Nurse
Scripps Mercy Hospital
09.2001 - 11.2021
Master of Science - Leadership And Disaster Preparedness