Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Simon

North Riverside ,IL

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations Manager

Corona Craft Restoration
Arlington Heights, IL
02.2022 - Current
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Performed cost analysis for various projects to determine budget requirements.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Tracked and replenished inventory to maintain par levels.
  • Formed and sustained strategic relationships with clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

Morton West
Berwyn, IL
06-1998

Skills

  • Health and safety compliance
  • Maintenance Planning
  • Inventory Management
  • Incidents management
  • Customer Service
  • Data Archiving
  • Purchasing and procurement
  • Problem-Solving
  • Quality assurance and control
  • Project Leadership
  • Inventory Control
  • Process Improvements
  • Operations Monitoring
  • Warehouse Operations
  • Logistics Management

Certification

10 hour OSHA safety class

Chicago scaffold certification

silicosis safety training

forklift operator training

Timeline

Operations Manager

Corona Craft Restoration
02.2022 - Current

High School Diploma -

Morton West
John Simon