John Simpkins

Diagnose and repair diesel industrial generators.

Diagnose and repair electric Automatic transfer switches for generator funnctions.

• Troubleshot problems with engines and breakers.
• Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
• Installed and maintained generator sets and equipment.

• Resolved customer complaints in professional and timely manner.
• Hired, trained and supervised team of service staff members to meet business goals.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Met with customers to discuss service needs and offer available solutions.
• Monitored service staff performance and provided feedback for improvement.
• Monitored inventory levels and placed orders to replenish stock.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

• Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
• Diagnosed malfunctions and developed resolutions with minimal oversight.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Senior master technician on gas diesel automatic transmission,manual transmission,climate control,climate control,driveline, steering and suspension.
• trouble shooting and repair of electrical concerns