Summary
Overview
Work History
Education
Timeline
Generic

John Skadsberg

Summary

Results-driven Operations Manager with extensive experience in streamlining operational processes. Demonstrated success in overseeing multifaceted functions and implementing effective enhancements. Leadership skills promote teamwork and consistently meet performance targets. Knowledgeable in strategic planning and resource allocation for superior operational outcomes.

Overview

28
28
years of professional experience

Work History

Operations Manager

CSL Plasma
01.2023 - Current
  • Ensured consistent delivery of outstanding customer service across all areas.
  • Coordinated schedules for Center operations to optimize efficiency.
  • Provided production support whenever necessary to maintain workflow.
  • Managed procurement processes and maintained inventory controls effectively.
  • Managed payroll responsibilities to facilitate accurate employee compensation,
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Operations Manager

Dippold Marble & Granite
09.2007 - 12.2022
  • Managed production lines efficiently in fast-paced environments, ensuring optimal performance.
  • Oversaw product management to align operations with organizational goals.
  • Facilitated installations by streamlining logistics management across all fleet operations.
  • Managed a team of over 80 staff members, enhancing productivity and workplace morale.
  • Prepared and managed project budgets to maintain fiscal responsibility.
  • Executed purchasing and procurement of supplies to meet operational needs.
  • Developed supplier relationships to secure competitive advantages in sourcing.
  • Handled customer warranty claims, ensuring prompt resolution and satisfaction.

General Manager

Interim HealthCare
01.1998 - 09.2007
  • Managed team of over 80 nursing staff and support personnel to enhance service standards.
  • Established strong personnel policies focused on compliance for newly hired employees.
  • Compiled comprehensive reports weekly, monthly, and quarterly for upper management analysis.
  • Spearheaded contract negotiation and management processes for improved efficiency.
  • Consistently delivered excellent customer service to support patient needs.
  • Conducted Human Resource functions related to hiring and benefits administration.
  • Nurtured community relationships to drive strategic marketing success.
  • Implemented comprehensive marketing strategies aligned with organizational objectives.

Education

BBA - Business Administration And Management

Wesley College
Dover, DE

Timeline

Operations Manager

CSL Plasma
01.2023 - Current

Operations Manager

Dippold Marble & Granite
09.2007 - 12.2022

General Manager

Interim HealthCare
01.1998 - 09.2007

BBA - Business Administration And Management

Wesley College
John Skadsberg