John Smalls
Raymore,MO
Summary
Skilled leader with strong background in sales environments. Works well independently to handle all tasks and always ready to go beyond to produce and excel. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
12
12
years of professional experience
Work History
Market Director
Portables INC
Kansas City, Missouri
08.2024 - Current
- Developed and implemented strategic sales plans to increase market share in the region.
- Implemented initiatives designed to improve efficiency within the regional sales department.
- Trained, coached and mentored members of the regional sales team to ensure goals were met.
- Implemented sales programs by developing field sales action plans.
- Led a team of sales managers and representatives, providing training and development to enhance performance.
Market Director
Optimum Wireless
Kansas City, Missouri
09.2023 - 08.2024
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Oversaw regional and local sales managers and staff.
- Coached, developed and motivated team to achieve revenue goals.
Market Director
Prime Communications LLC
Raymore, MO
07.2022 - 09.2023
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Oversaw regional and local sales managers and staff.
District Manager
Prime Communications LLC
Cape Giradeau, MO
11.2020 - 07.2022
- Established sales and performance goals for each location, developed action plans and provided tools and necessary mentoring to attain or exceed designated projections
- Enhanced employee morale and maintained low turnover rate with targeted recruitment and development strategies
- Developed team-based culture with shared strategies and goals and strong performance-based initiatives
- Leveraged high emotional intelligence and conflict resolution to defuse conflict and address employee relations issues
- Led training and onboarding programs to assist new hires with meeting targets.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Cultivated positive rapport with associates and team leadership.
RSM
Prime Communications LLC
Clarksville, TN
02.2018 - 11.2020
- Met targets consistently by working hard and with strong attention to detail
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Taught junior employees how to perform tasks
- Ordered, organized, and rotated supplies
- Kept inventory levels optimized and supplies organized for forecasted demands
- Supported operations by completing assignments with strong focus on quality and performance.
Sales/ASM/RSM
Custom Communications Group Inc.
Clarksville, TN
04.2015 - 02.2018
- Kept inventory levels optimized and supplies organized for forecasted demands
- Ordered, organized, and rotated supplies
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Met targets consistently by working hard and with strong attention to detail
- Managed communications between team members, customers and vendors to keep operations efficient and successful.
Sales Lead
HHGREGG Inc.
Clarksville, Tn
01.2013 - 04.2015
- Set high bar for customer service and trained staff in consultative sales techniques
- Increased revenue by developing customer relationships, leading to substantial sales growth
- Monitored the activities and performance of sales staff to immediately help with problems and maximize revenue
- Met targets consistently by working hard and with strong attention to detail.
Education
High School Diploma -
Montgomery Central High School
05.2011
Psychology -
Martin Methodist College
Skills
- Problem-solving
- Verbal communication
- Customer relations
- Sales Team Training
- Operations Management
- Strategic Planning
Accomplishments
- Recognized as a Prime Pinnacle winner 4 out of 5 years with the company for outstanding performance and team contributions.
Timeline
Market Director
Portables INC
08.2024 - Current
Market Director
Optimum Wireless
09.2023 - 08.2024
Market Director
Prime Communications LLC
07.2022 - 09.2023
District Manager
Prime Communications LLC
11.2020 - 07.2022
RSM
Prime Communications LLC
02.2018 - 11.2020
Sales/ASM/RSM
Custom Communications Group Inc.
04.2015 - 02.2018
Sales Lead
HHGREGG Inc.
01.2013 - 04.2015
High School Diploma -
Montgomery Central High School
Psychology -
Martin Methodist College
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