Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Manager

John S. McAvoy

North Attleboro,MA

Summary

Dedicated Optician/Manager with 40+ years’ experience coordinating optical staff and departments to ensure the highest level of functionality and productivity. Skilled at driving product sales. Adept in working with patient records, medical billing, and all aspects of optical sales and eyeglass production in a fast-paced environment. Committed to using my strength and experience to offer exemplary customer service to patients and staff productivity

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Manager

Stewart Property Management
01.2023 - 01.2025
  • Manager of 2 residential properties in North Attleboro & Attleboro, MA consisting of 110 units. Vetted all new applicants to meet requirements for Tax Credit Property including background, CORI, earnings and credit checks. Processed yearly recertifications of all residents. Managed accounts payable, recording of rent payments, billing of resident property damage and legal fees when applicable.

Lead Optician/Manager

New England College of Optometry (NECO)
01.2019 - 01.2023
  • Instructed Optometry students in the use of optics of progressive lenses, prism and the fabrication of eyeglasses. Supervised and trained optical staff and the coordination between front desk staff and optical staff. Assisted seniors, special needs, low vison patients and young children for their eyewear needs. Managed inventory database and met with vendors for designer eyewear & products. Assisted patients in eyewear selection and fielded any concerns or problems they may have with their eyewear. Fabricated lenses in-house as well as the dispensing of eyewear to patients. Maintained patient files, accounts payable and filed insurances for Mass Health, EyeMed, VSP, Davis Vision and Spectrum.

Lead Optician

Goswick Eye Care
01.2017 - 01.2019
  • Supervised and trained optical staff and the coordination between staff and doctors. Fabrication of eyewear, sales of eyewear. Traveled with Optometrist to their 3 other locations for sales and dispensing of eyewear.

Lead Optician

The Brown Center
01.2015 - 01.2017
  • Managing Optician for an 11-office practice. Duties included coordinated workflow between office staff and opticians. Traveled between locations to work in the capacity of lead optician as well as to evaluate the offices for performance, quality of care to patients, upkeep of facility and patient records. Problem solved any issues that the optometrists may have with staff or opticians to ensure a conducive work environment for all.

Owner/Optician

Neponset Valley Opticians
01.2010 - 01.2015
  • Developed and built a retail optical store complete with exam room in the downtown section of town. In-house fabrication of eyewear, dispensing finished product to patients. Responsibilities included accounting, payroll, meeting with vendors, ordering product, maintaining patient files, processing claims to Mass Health, VSP, EyeMed, Davis Vision, Spectrum. Developed good-will in the community by visiting local retirement facilities to adjust and clean glasses of the residents. Delivered and adjusted glasses to non-ambulatory patients at their home or resident facility. Took part in community healthcare events.

Clinical Coordinator/Visual Services

Harvard Van Guard
01.1997 - 01.2001

Manager of Optical Services

Massachusetts Eye and Ear Infirmary
01.1991 - 01.1997

Optician/Store Manager

Eyeworld
01.1989 - 01.1991

Education

Degree - Ophthalmic Optics

Newbury College
Brookline, MA
01.1987

Skills

  • In-house staff training
  • Customer-focused service
  • Proficient in task management
  • Quality management
  • Skilled in clear and concise communication
  • Service excellence

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 60 staff members.

Certification

  • Licensed by Board of Dispensing Opticians of Massachusetts
  • Certified by the American Board of Opticians
  • Certified by the National Contact Lens Examiners
  • Certified in Refraction Dispensing Opticians of Massachusetts

Interests

  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • I participate in a variety of outdoor recreational activities
  • Reading
  • I like working with my hands and fixing things
  • Backpacking and Hiking
  • Music
  • Camping

Timeline

Manager

Stewart Property Management
01.2023 - 01.2025

Lead Optician/Manager

New England College of Optometry (NECO)
01.2019 - 01.2023

Lead Optician

Goswick Eye Care
01.2017 - 01.2019

Lead Optician

The Brown Center
01.2015 - 01.2017

Owner/Optician

Neponset Valley Opticians
01.2010 - 01.2015

Clinical Coordinator/Visual Services

Harvard Van Guard
01.1997 - 01.2001

Manager of Optical Services

Massachusetts Eye and Ear Infirmary
01.1991 - 01.1997

Optician/Store Manager

Eyeworld
01.1989 - 01.1991

Degree - Ophthalmic Optics

Newbury College
John S. McAvoy