John Smith
Bradenton,FL
Summary
Professional representative with strong focus on client satisfaction and product expertise. Adept at managing client relationships and promoting wide range of products. Reliability and adaptability are key strengths, consistently achieving team goals and ensuring seamless communication.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
34
34
years of professional experience
Work History
Factory representative
New South Window Solutions
12.2021 - Current
- Delivered informative presentations on product features and benefits, effectively persuading prospective buyers to make purchases.
- Participated in trade shows and industry events, showcasing company products while networking with potential clients.
- Monitored industry trends, making recommendations for updates or changes in product offerings as needed.
- Collaborated with fellow representatives to exceed monthly sales targets consistently.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with delivered products.
- Addressed each customers' needs and wants to recommend suitable product options.
- Used consultative sales approach to understand and meet customer needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Sales production exceeding $200,000 per month.
- Top 10% of sales team in annual revenue.
Real Estate Sales Associate
Progressive Real Estate
Atlanta, GA
11.2019 - 08.2022
- Represented both buyers and sellers in residential and commercial real estate transactions
- Delivered informative presentations on product features and benefits, effectively persuading prospective buyers to make purchases.
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Conducted open houses to showcase properties, generating interest and attracting potential buyers.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
- Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Generated leads through networking events, building a strong referral base for future business opportunities.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
- Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
- Expanded client base by actively participating in industry-related organizations and events, fostering connections within the local real estate community.
- Generated leads for sales and rental properties through cold calls and referrals.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Annual sales volume 8-10 million.
Senior Federal Air Marshal
Federal Air Marshal-Senior Federal Air Marshal (retired)
06.2002 - 12.2019
- Secured and maintained T5 /Top Secret Clearance
- Tasked to detect, deter and defeat terrorism
- Instilled public confidence in the aviation domain through professionalism and diligence
- Assigned as a Team Leader on numerous domestic and international flights with a 100% mission success ratio
- Achieved 100% perfect attendance and never missed a scheduled mission
- Volunteered for many special missions and qualified in the EXPERT category with service weapon
- Scored Outstanding rating on all quarterly physical testing
- Trained on and performed field interviews and gathered statements
- Promoted to Senior Federal Air Marshal in 2012
- Maintained a high level of physical fitness and mental agility, ensuring optimal performance during extended periods of travel and stressful situations.
- Trained new Federal Air Marshals, fostering a culture of excellence and dedication to the mission.
- Enhanced security measures by conducting thorough pre-flight assessments of aircraft and crew members.
- Conducted discreet surveillance operations on high-risk flights to detect potential threats or criminal activity.
- Collaborated with airline personnel to ensure the safety and security of passengers, crew, and aircraft.
- Reviewed intelligence reports daily to stay informed about emerging trends and threats within the aviation industry.
- Promoted public confidence in aviation security by serving as an ambassador for the Federal Air Marshal program at community events and conferences.
Senior Correctional Officer
Federal Bureau of Prisons Atlanta
10.1996 - 06.2002
- Secured Public Trust Security Clearance
- Performed security checks and accounted for every inmate under my direct supervision
- Monitored conduct of prisoners in housing units or during work or recreational activities, according to established policies, regulations, and procedures, to prevent violence or escape
- Escorted inmates through various forms of transportation
- Inspected conditions at correctional facilities to ensure security and help prevent escapes
- Through my tenure with the Bureau of Prisons, I honed my communication skills through daily interaction with Executive Staff, Peers, Subordinates and criminals
- Contributed to the successful completion of mandatory audits by maintaining accurate records and ensuring compliance with state regulations.
- Assisted in the development of institutional policies that promoted fairness, consistency, and respect among staff and inmates alike.
- Maintained accurate records of all interactions with inmates in accordance with departmental guidelines on documentation standards.
- Served as a liaison between administration and custody staff, fostering open communication channels for policy implementation and enforcement.
- Enhanced inmate rehabilitation by implementing evidence-based programming and support services.
- Led training programs for newly hired correctional officers, emphasizing safety protocols and proper use of restraint equipment.
Security Police Law Enforcement Officer
United States Air Force
01.1991 - 01.1995
- Protected national security
- Managed and performed force protection duties to protect personnel and resources
- Apprehended and detailed suspects, searched persons and property and gathered evidence
- Honorable discharge
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
- Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
- Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
- Boosted public trust with law enforcement through active engagement in community events and programs.
Education
Bachelor of Arts - Criminal Justice
Saint Leo
Sanford, FL05-2007
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Customer relations
- Customer relationship management
- Sales process management
- Meeting sales goals
Timeline
Factory representative
New South Window Solutions
12.2021 - Current
Real Estate Sales Associate
Progressive Real Estate
11.2019 - 08.2022
Senior Federal Air Marshal
Federal Air Marshal-Senior Federal Air Marshal (retired)
06.2002 - 12.2019
Senior Correctional Officer
Federal Bureau of Prisons Atlanta
10.1996 - 06.2002
Security Police Law Enforcement Officer
United States Air Force
01.1991 - 01.1995
Bachelor of Arts - Criminal Justice
Saint Leo
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