John Smith
Summary
Results-driven Sales Manager with over 10 years of experience in team leadership and operational excellence. Proven track record in conflict resolution, staff training, and fostering customer relationships, contributing to increased sales and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Online & In-Store Sales Manager
JC Discount
06.2015 - Current
- Managed daily operations, including staff training, scheduling, and coaching for 3 employees.
- Oversaw shipping, receiving, and logistics, processing 50+ online transactions daily.
- Maintained accurate financial records and daily cash handling.
- Developed strong customer relationships to drive repeat business.
- Coordinated merchandise delivery, stocking, and inventory management.
Team Member
Cinemark Downey and XD
05.2021 - 01.2023
- Delivered excellent guest service while maintaining compliance with Cinemark’s operational standards.
- Handled cash transactions with accuracy and accountability.
- Trained new hires on cleaning, stocking, concession service, and guest interaction.
- Maintained auditorium, concession, and lobby cleanliness for guest satisfaction.
- Supported concession operations including food preparation, stocking, and quality control.
- Collaborated with management to ensure a safe, welcoming, and efficient environment.
Education
High School -
Manuel Dominguez High School
Skills
- Leadership & Staff Training
- Superior Customer Service
- Cash Handling & POS Accuracy
- Conflict Resolution & Problem Solving
- Time Management & Organization
- Microsoft Office Suite
- Safety & Compliance Standards
- Cash handling
- Staff training
- Operational compliance
- Sales techniques
- Effective communication
- Attention to detail
- Team building
Languages
Spanish
Professional
Timeline
Team Member
Cinemark Downey and XD
05.2021 - 01.2023
Online & In-Store Sales Manager
JC Discount
06.2015 - Current
High School -
Manuel Dominguez High School
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