John Smithmier
O'Brien
Summary
Dynamic sales leader with a proven track record in driving revenue growth and team performance. Expertise in developing effective sales strategies and mentoring teams to achieve targets consistently.
Overview
20
20
years of professional experience
Work History
Used Corporate Buyer
LaMesa Rv
4441 Orange Blvd, Sanford Fl. 32771
10.2024 - Current
- Analyzed market trends to identify optimal purchasing opportunities.
- Collaborated with internal teams to forecast demand and adjust purchasing strategies.
- Ensured compliance with industry regulations and company policies in all purchasing activities.
General Sales Manager
LaMesa Rv
4441 Orange Blvd. Sanford Fl. 32771
08.2023 - 10.2024
- Developed and implemented sales strategies to increase revenue and improve market penetration.
- Trained and mentored sales team to enhance performance and achieve targets consistently.
- Oversaw inventory management processes, ensuring optimal stock levels for sales operations.
- Conducted regular performance reviews to identify areas for improvement within the sales team.
- Utilized CRM systems to track sales data, optimize workflows, and enhance reporting accuracy.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Upheld company policies and implemented standards fairly.
- Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
- Established strong relationships with clients, enhancing customer satisfaction and loyalty.
Assistant General Sales Manager
LaMesa Rv
4441 Orange Blvd. Sanford Fl. 32771
09.2019 - 08.2023
- Led sales strategy implementation, enhancing operational efficiency and customer engagement.
- Developed training programs for sales team, increasing product knowledge.
- Analyzed market trends to refine pricing strategies, driving competitive advantage in the RV industry.
- Established performance metrics for sales staff, fostering accountability and improving overall sales results.
- Mentored junior sales representatives, promoting skill development and career growth within the team.
- Conducted regular performance reviews, identifying areas for improvement and recognizing top performers in sales team.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Sales Manager
LaMesa Rv
Multiple Locations
01.2013 - 08.2019
- Conducted regular performance evaluations, providing constructive feedback and mentoring to enhance team skills.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Associate
LaMesa Rv
Multiple Locations
08.2006 - 01.2013
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Educated customers on product features, benefits, and financing options to facilitate informed purchasing decisions.
- Developed strong relationships with clients, resulting in repeat business and referrals through personalized follow-ups.
- Trained new sales associates on company policies, product knowledge, and effective sales techniques to ensure team success.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Education
No Degree - Business Management
Kennesaw College
Kennesaw, Ga.Skills
- Multi-tasking strength
- Verbal and written communication
- Relationship building
- Pricing negotiations
- Sales experience
Timeline
Used Corporate Buyer
LaMesa Rv
10.2024 - Current
General Sales Manager
LaMesa Rv
08.2023 - 10.2024
Assistant General Sales Manager
LaMesa Rv
09.2019 - 08.2023
Sales Manager
LaMesa Rv
01.2013 - 08.2019
Sales Associate
LaMesa Rv
08.2006 - 01.2013
No Degree - Business Management
Kennesaw College