John Smyth
Assistant General Manager
Orem,UT
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Proven leader with a track record of enhancing customer satisfaction and team performance at Pizza Pie Cafe. Excelled in staff management and operations management, boosting efficiency and employee retention. Demonstrated expertise in inventory control and customer service, ensuring operational excellence without compromising quality.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Pizza Pie Cafe
06.2021 - 09.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed team schedule with eye for coverage needs and individual strengths.
Door-to-Door Sales Representative
Vivint
04.2021 - 05.2021
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Temp Worker
Elwoood Staffing
11.2020 - 03.2021
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Checked raw materials and completed work for defects affecting product quality.
Busser
Garcia's Mexican Restaurant
03.2018 - 08.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
GED -
Eastern Idaho Technical College
Idaho Falls, ID05.2024
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Scheduling
- Customer Retention
- Supply Restocking
- Time Management
- Team Collaboration
- Customer Service
Timeline
Assistant General Manager
Pizza Pie Cafe
06.2021 - 09.2024
Door-to-Door Sales Representative
Vivint
04.2021 - 05.2021
Temp Worker
Elwoood Staffing
11.2020 - 03.2021
Busser
Garcia's Mexican Restaurant
03.2018 - 08.2020
GED -
Eastern Idaho Technical College
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