Dependable leader and collaborator with positive achievements in safety, sales, service, and business management with 23-year Oil & Gas career. Recognized for consistently delivering quality results and exceeding customer expectations through effective analysis, through planning, and systematic problem solving. Superior analytical skills with strengths in leadership, team building, employee development, effective management and diligence.
• Managed team of nine senior level technicians to accurately maintain hydraulic fracking, drilling, cementing, & well stimulation equipment
• Developed & implemented effective training programs for over fifty mid-level technicians worldwide including full-time training center
• Implemented process improvements to standardize pump inspections & field repairs for mission critical equipment
• Wrote & trained twenty-two drivers on commercial motor vehicle rules, as well as conducted training for ten branch managers on commercial motor vehicle operations within North America
• Established safety policies and implemented safety programs to specifically protect field service technicians
• Managed and trained team of five outside regional sales managers
• Conducted eight (VOC) Voice of Customer meeting sessions
• Based on VOC sessions led design and development of GD Energy Products Black Diamond product line
• Responsible for $25M in sales revenue with 40% or better in profit margins
Streamlined product line to better meet demands of customer needs
• Managed and trained team of six inside customer service representatives
• Responsible for $14M in sales revenue with 45% or better in profit margins
• Increased sales revenue 13% -15% every year for three consecutive years by listening to customer needs, streamlined product offering, and implemented best in class practices to improve order entry efficiency