John Soria

As the Operations Manager, Key roles include all receiving department procedures including Team members training and success. Maintain an organized and efficient work environment with emphasis on Safety

and timely execution of all freight to the sales floor. Also responsible for the front end staff which includes proper cash handling and deposit procedures.

I also review and execute all daily task requirements that come down through email and task generator

software. I adhere to all of the operational metrics which include daily sales goals and incorporate ways to drive and improve the business.

I also create a positive energetic work place for team members to thrive and grow plus demonstrate exceptional Customer service standards which creates customer loyalty and generates sales.

My current responsibilities include daily opening and closing procedures. Also includes but not limited to cash handling, accurate store deposits and freight receiving processes. I am forklift and propane dispense certified and supervise the receiving employee and freight team. I also have experience with hiring,scheduling and team building through positivity and lead by example, I have supported store programs and achieved daily and weekly sales goals.

As the Logistics Manager, responsibilities include The complete receiving Team and processes. All product placement and marketing. Also, responsible for the merchandising team and all processes within the group. This position also includes verification of all firearm sales and accuracy of all paperwork involved. As the store MOD, success of all store metrics and Customer satisfaction is to be executed at the highest level and meet or exceed corporate standards.

Responsible for the Receiving Team Process and all Product placement

in the store. Also, responsible for proper firearm unload from shipping containers and safely secure in store. Responsible for all Direct shipments, back room cleanliness and security. Maintaining a safe work environment and meet or exceed all management expectations.

Held multiple positions at several locations. Worked in Guntersville, Cullman and Rainbow City stores. I was the Sales and Merchandise

Assistant Manager based on the store requirements. Responsibilities

included, employee schedules, reviews, store planogram execution and receiving team procedures. Also, performed all MOD functions which

included operations, front end cash handling and deposit procedures. Opening and closing the store, setting the alarm and responding to any

issues that might arise after hours due to store security or safety issues.

Additional responsibilities included meeting or exceeding sales and customer satisfaction daily and weekly goals. Attended conference calls

and planning meetings. Utilized Email and planning software to accomplish and prioritize corporate requests and objectives. Performed

safety and store walks to maintain company standards in order to maintain a safe and appealing shopping environment.

Primary duties included store opening and closing procedures.

Responsible for the store's ATF firearm license. This includes the proper sale of all firearm's sold in the store with 100 % accuracy of all federal forms and documents.

Planning and execution of all store planograms and marketing.

Responsibilities included hiring, creating schedules and employee success.

Meet or exceed daily and weekly sales goals and setting all promotional ads.

Achieved the highest customer service standards to gain customer loyalty and satisfaction.

Review all email based tasks and communicate with superiors in order to plan and execute company requests on time.

Supervised the stock team during truck unloads and sales floor stocking.

Most recently, I was the logistics Senior Team Lead responsible for all store planograms which included Hunting and fishing, footwear, apparel, firearms and camping.

Supervised the truck unload and stock teams.

Completed all store marketing and prices changes on time.

Used store intranet and email based systems to plan and execute store tasks in a timely fashion.

Maintained a clean and safe receiving department and sales floor.

Achieving the highest customer service standards to maintain customer loyalty and satisfaction.

Performed MOD functions which included employee training and morning/evening meetings.

As a Merchandising Lead, I performed New store openings and existing store renovations in various locations throughout the country.

All stores when completed were 100 % Grand Opening ready on time.

I supervised the stock team and processed all clothing shipments on a bi weekly basis. This included, All apparel presentation and marketing as required by the company standards.

Held stores keys and performed opening and closing procedures.

Performed MOD functions during day and evening shifts which included meeting or exceeding all sales goals.

Provided the highest customer service in order to drive sales and customer loyalty.