Summary
Overview
Work History
Education
Skills
Partner Channel Highlights
Timeline
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JOHN STAFFORD

Osseo

Summary

Engineering leader with a strong history at Heartland Business Systems, achieving over $15M in Verkada revenue growth. Specializes in partner development and scaling practices, with expertise in leading multi-state teams and engaging executive stakeholders. Focused on delivering high-quality solutions in physical security and driving customer success.

Overview

19
19
years of professional experience

Work History

Vice President of Engineering – Physical Security

Heartland Business Systems (HBS)
01.2024 - Current
  • Lead the Physical Security practice and Verkada partner practice, overseeing strategy, capacity, and execution.
  • Led the transformation of HBS from a Regional to National Verkada Partner, establishing the organization as a benchmark for partner growth.
  • Delivered $15M+ in Verkada bookings (2025) through close alignment with sales and partner teams.
  • Scaled team from 3 to 50+ technicians and installers across Midwest corridor, enhancing certification coverage and ensuring consistent delivery.
  • Established scalable delivery models and performance metrics, enabling predictable, high-quality growth.

Vice President / Director of Engineering – Collaboration & Physical Security

Heartland Business Systems (HBS)
01.2020 - 01.2024
  • Directed collaboration, AV, structured cabling, and physical security teams across multiple Midwest states, aligning project execution with revenue goals and partner objectives.
  • Guided expansion during shift to remote work, ensuring delivery excellence and operational discipline across teams.
  • Acted as senior interface among technology partners, sales, and delivery, facilitating alignment of solutions with readiness and pipeline.

Senior Consulting Engineer – Collaboration

Heartland Business Systems (HBS)
01.2013 - 01.2020
  • Led presales and delivery of Cisco collaboration solutions, enhancing client engagement through voice, video, and contact center capabilities.
  • Partnered with sales to translate business requirements into scalable, enterprise-ready solutions, increasing adoption and ensuring customer success.
  • Developed strategic solutions for complex client challenges in technology integration.
  • Led cross-functional teams to implement enterprise resource planning systems effectively.
  • Analyzed client needs to design customized software applications and services.

Co-Founder

3RT Networks
LaCrosse
01.2007 - 01.2013
  • Co-founded and built a LaCrosse, WI based IT services company, delivering network and collaboration solutions.
  • Established operations, client relationships, and technical offerings that enabled sustainable business growth.
  • Developed long-term customer partnerships through strategic IT consulting and successful implementations.

Education

Bachelor of Science -

University

MBA - Business

University

VCE, VCE-I, VSP -

Verkada

Skills

  • Security platforms
  • Go-To-Market Strategy
  • Channel Enablement
  • Field Enablement
  • Revenue Growth
  • Practice Scaling
  • Strategic Partnerships
  • Partner Development
  • Stakeholder engagement
  • Team leadership
  • Customer Success

Partner Channel Highlights

  • Drove 115% growth by scaling a top-performing Verkada partner practice through disciplined sales alignment and delivery enablement.
  • Led the top-performing Regional Verkada partner nationwide, exceeding peers in growth, execution, and partner impact.
  • Recognized by Verkada as a model partner for growth and execution, setting a standard for other partners.
  • Earned Verkada Regional Impact Partner of the Year for two consecutive years.
  • Implemented certification programs, enablement processes, and repeatable deployment models across technical teams operating across the Midwest corridor.
  • Served as executive liaison between Verkada, sales leadership, and delivery teams, accelerating deal velocity and partner readiness.
  • Translated product roadmap and GTM strategy into field-ready solutions, capturing emerging market opportunities.

Timeline

Vice President of Engineering – Physical Security

Heartland Business Systems (HBS)
01.2024 - Current

Vice President / Director of Engineering – Collaboration & Physical Security

Heartland Business Systems (HBS)
01.2020 - 01.2024

Senior Consulting Engineer – Collaboration

Heartland Business Systems (HBS)
01.2013 - 01.2020

Co-Founder

3RT Networks
01.2007 - 01.2013

Bachelor of Science -

University

MBA - Business

University

VCE, VCE-I, VSP -

Verkada
JOHN STAFFORD