An energetic fine dining server, that is passionate, goal driven, focused on guest experience and team play. Experienced in every facet of the restaurant since 2000 both BOH and FOH. Involved in opening Masraffs, Graces, and B&B.
Overview
8
8
years of professional experience
Work History
Server
B&B Butchers
Houston, TX
03.2015 - 03.2017
Cultivated warm relationships with regular customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Masraff’s
Houston , TX
09.2009 - 02.2014
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Worked a plethora of high scale catering events from 3 people to 650 people.
Server Trainer
Grace’s
Houston, TX
02.2014 - 03.2015
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Provided continuous evaluation and feedback to server employees.
Taught servers to memorize menu ingredients and provide information on preparation methods.
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