John Staples
Greensboro,NC
Summary
Compassionate and reliable paraprofessional caregiver with over four years of experience supporting individuals with different needs. Certified in CPR, First Aid, and with a strong foundation in safety protocols and client-centered care. Recognized for exceptional patience, empathy, and strong communication skills. Adept at building rapport, maintaining client dignity, and working collaboratively with families and healthcare providers. Committed to enhancing clients' quality of life through respectful, attentive, and proactive care.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Servant's Heart
Greensboro, NC
09.2019 - 07.2024
- Provided essential non-medical support to those who require assistance with daily living activities due to disability and illness.
- Prepared nutritious meals in accordance with restrictions and preferences.
- Administered medication.
- Communicated effectively with clients, families, and the healthcare team to coordinate care.
- Assisted with transportation and accompanied clients to appointments and errands.
Waiter
Chili's Restaurant
Greensboro, NC
06.2023 - 05.2024
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Manager
Just Save
Greensboro, NC
06.2022 - 07.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Assigned work and monitored performance of project personnel.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Associates - Sociology
Guilford Technical Community College
Jamestown, NC05-2005
High School Diploma -
Dudley High School
Greensboro, NC06-2001
Skills
- Medication administration
- Nutritional meal preparation
- Care coordination
- Client transportation
- Health documentation
- Customer service
- Life-saving measures
- Adult IEP client rights
- Time management
- Problem solving
Timeline
Waiter
Chili's Restaurant
06.2023 - 05.2024
Manager
Just Save
06.2022 - 07.2023
Paraprofessional
Servant's Heart
09.2019 - 07.2024
Associates - Sociology
Guilford Technical Community College
High School Diploma -
Dudley High School
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