John St. Cyr

Working for Lululemon has given me the opportunity to enhance my customer relation skills. Working in this fast paced environment I have developed quick problem solving abilities in order to help guests and provide a positive experience at the store.

My responsibilities include tending to customers' various needs, organizing inventory, handling financial transactions, and working as a team to provide guests with positive experiences in the store.

Enhanced customer experience by being knowledgeable of the products' intended function in order to help find the right product for them.

Communicated clearly and directly with customers in various situations to promote new products and inform them on company policies.

Organized and maintained the sales floor in a specific order related to the products' functionality enables customers to both find what they are searching for and to discover new pieces of clothing.

Provided personable interactions with customers resulting in positive feedback and returning customers.

• Maintained accurate records of guest information, payments, and reservations using the provided systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Educated newcomers on what to expect from a cycling class and how to maximize their enjoyment and comfort during the workout.