Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Stephens

Fort Lauderdale

Summary

Proficient in multiple customer service scenarios. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

49
49
years of professional experience

Work History

Demo Event Specialist

Crossmark
Miramar
02.2021 - 07.2025

Showcased efficient display techniques for store items to attract customer attention.

  • Collaborated with other team members to create engaging presentations prior to each demonstration.
  • Prepared comprehensive reports summarizing results of each demo event afterwards.
  • Provided customer service during the demo event by answering questions, explaining product features and demonstrating product use.
  • Organized, coordinated and managed all aspects of the demo event including setup and takedown.
  • Ensured compliance with safety regulations while setting up and tearing down equipment at each location.
  • Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
  • Reviewed product displays before and after demonstrations to check for proper product arrangement.
  • Engaged customers warmly and encouraged each to try products, boosting sales of items.
  • Increased sales by encouraging customers to purchase additional products and services.

Business Owner

AllEvents Decor and Party Rentals
Ft Lauderdale
03.1995 - 02.2021
  • Negotiated contracts with vendors for supplies and services.
  • Updated website content regularly according to current trends within target markets.
  • Conducted market research to identify new opportunities for growth.
  • Participated in trade shows, conventions, and other events related to industry promotion.

Maintenance Supervisor

Florida Dairy Farmers
Fort Lauderdale
03.1988 - 04.1996
  • Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Developed and implemented a comprehensive preventive maintenance program for all production machinery.
  • Ordered replacement parts as required to keep machines running efficiently.
  • Maintained accurate records of all maintenance activities performed.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Inspected machines and equipment for conformance with operational standards.
  • Delegated work to staff, setting priorities and goals.

Store Manager

Rose Auto Stores
Miami Fl
03.1980 - 07.1988
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Assessed operational efficiency of the store's departments.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.

Vehicle Mechanic

U S Army
Fort Knox
08.1976 - 08.1979
  • Repaired and replaced defective mechanical parts such as valves, bearings, gears, brakes, clutches and other components.
  • Utilized hand tools such as screwdrivers, wrenches and pliers when performing repairs.
  • Maintained accurate records of all service performed on each vehicle.
  • Inspected vehicle engines to identify potential issues or problems with performance.
  • Ordered parts to maintain inventory levels while decreasing wait times on repairs.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Planned work procedures using charts, technical manuals and experience.

Education

Graduated - Diesel Machanics

Miami Lakes Tach
Miami Lakes Fl
02-1988

High School Diploma -

South Plantation High School
Plantation, FL
06-1974

Skills

  • Visual merchandising
  • Able to use a Computer
  • good with customer Relations
  • Always on time
  • good relations with other employees
  • able to take instructions

Timeline

Demo Event Specialist

Crossmark
02.2021 - 07.2025

Business Owner

AllEvents Decor and Party Rentals
03.1995 - 02.2021

Maintenance Supervisor

Florida Dairy Farmers
03.1988 - 04.1996

Store Manager

Rose Auto Stores
03.1980 - 07.1988

Vehicle Mechanic

U S Army
08.1976 - 08.1979

Graduated - Diesel Machanics

Miami Lakes Tach

High School Diploma -

South Plantation High School