John Sterken
Charleston
Summary
Dynamic sales professional with a proven track record at Group Management Services, excelling in customer service and relationship building. Adept at identifying business opportunities and aligning solutions to client needs, consistently surpassing KPIs. Strong multitasking and problem-solving skills enhance client satisfaction and drive repeat business.
Overview
7
7
years of professional experience
Work History
Bartender/Barback
Bowstring
08.2021 - 06.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Enhanced overall guest experience by ensuring a welcoming atmosphere and fostering repeat business.
Outside Sales Representative
Group Management Services
09.2024 - 05.2025
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling, prospecting, and personal visits to potential customers.
- Consistently surpassing KPIs through strategic messaging and effective objection handling.
- Converting prospects into opportunities by identifying pain points and aligning solutions with businesses needs.
Golf Course Attendant
Raleigh Country Club
01.2018 - 08.2019
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Education
Health Sciences
Western Carolina University
Cullowhee, NC05-2024
Skills
- Strong multitasking
- Customer service
- Communication
- Problem Solving
- Collaboration
Timeline
Outside Sales Representative
Group Management Services
09.2024 - 05.2025
Bartender/Barback
Bowstring
08.2021 - 06.2025
Golf Course Attendant
Raleigh Country Club
01.2018 - 08.2019
Health Sciences
Western Carolina University
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