John Stevenson
Saint Louis,IL
Summary
Dependable Picker/Packer with a proven track record in warehouse safety and packing accuracy. Expertise in streamlining processes and maintaining organization for optimal order fulfillment.
Overview
33
33
years of professional experience
Work History
Picker/Packer
Hire Level
Granite City, IL
09.2013 - 03.2026
- Operated warehouse equipment to efficiently pick and pack products for distribution.
- Ensured accuracy in order fulfillment by verifying product quantities and descriptions.
- Maintained organization of inventory, facilitating swift retrieval of items.
- Collaborated with team members to streamline packing processes and improve efficiency.
- Trained new employees on safety procedures and operational protocols.
- Prioritized workload to meet tight deadlines while maintaining high standards of accuracy.
Warehouse Worker
Prologistix Staffing
Granite City, IL
05.2016 - 08.2024
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Conducted inventory checks to maintain accurate stock levels and prevent discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
- Implemented safety protocols to ensure compliance with industry regulations and reduce workplace incidents.
- Maintained cleanliness and organization of work areas to promote a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Line Cook
Hooters Bar & Grill
Independence, MO
01.2012 - 10.2016
- Prepared high-quality menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations to ensure operational efficiency.
- Collaborated with team members to expedite food preparation and improve service speed.
- Monitored inventory levels and assisted in ordering supplies to minimize waste.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Security Officer
Whelan Security, Security Gate Guard
St Louis, MO
02.1997 - 12.2000
- Monitored access points, ensuring security protocols adhered to for visitor and employee safety.
- Conducted regular patrols of premises, identifying and reporting potential hazards or security breaches.
- Responded promptly to alarms and emergencies, coordinating with law enforcement and emergency services as needed.
- Documented daily activities and incidents in detailed reports for management review and operational integrity.
- Led incident investigations, analyzing data to identify vulnerabilities and recommend actionable solutions for prevention.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Sales Associate
TJX Companies
Bloomington, IL
06.1993 - 05.1996
- Streamlined customer service processes to enhance shopper experiences and satisfaction.
- Trained and mentored new sales associates on product knowledge and store procedures.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment.
- Implemented effective merchandising strategies to maximize product visibility and sales.
- Cultivated strong relationships with customers, fostering loyalty through personalized service.
- Collaborated with management to develop training programs that improved team performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
High School Diploma -
Cahokia Sr.High School
Cahokia Il04-1991
Skills
- Product packaging
- Order picking
- Warehouse safety
- Time management
- Packing accuracy
- Labeling and tagging
- Loading and unloading
- Shipping and receiving
- Hand-eye coordination
- Stock replenishment
- Shipment preparation
- Safety compliance
- Record keeping
- Order verification
- Pallet jack usage
- RFID scanning
- Box building and packing
- Barcode scanning
- Packing materials
- Quick learner
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Motivated team player
- Packing and shipping
- Product labeling
- Product location
- Cleaning procedures
- Customer relationships
- Inventory counting
Timeline
Warehouse Worker
Prologistix Staffing
05.2016 - 08.2024
Picker/Packer
Hire Level
09.2013 - 03.2026
Line Cook
Hooters Bar & Grill
01.2012 - 10.2016
Security Officer
Whelan Security, Security Gate Guard
02.1997 - 12.2000
Sales Associate
TJX Companies
06.1993 - 05.1996
High School Diploma -
Cahokia Sr.High School