Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

John Stough

North Charleston,SC

Summary

Seasoned Terminal Manager with comprehensive background in logistics and operational management. Demonstrates strong leadership abilities alongside an aptitude for optimizing efficiency and driving growth, which has consistently resulted in improved customer satisfaction and revenue in previous roles. Possess deep knowledge of regulatory requirements, safety protocols, and process improvements. In previous employment, spearheaded initiatives to streamline operations, reduce costs, and enhance overall terminal performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Terminal Manager

Quantix Transportation Inc.
North Charleston, SC
03.2023 - 03.2025
  • Implemented strategies to optimize efficiency across all departments while minimizing costs.
  • Assisted in developing budgets for each department within the terminal facility.
  • Developed marketing plans designed to increase traffic at the terminal facility.
  • Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
  • Coordinated with maintenance personnel to address any equipment issues in a timely manner.
  • Ensured compliance with local, state, federal, and international laws governing maritime transportation.
  • Negotiated contracts with vendors for supplies needed at the terminal.
  • Organized training programs for employees regarding safety protocols, customer service techniques.
  • Developed safety protocols to ensure compliance with OSHA regulations and company policies.
  • Used database to maintain and oversee company fuel and mobile communications programs.
  • Analyzed data accuracy in fleet management databases and implemented internal controls to reduce errors.
  • Supervised worker efficiency and rectified issues with performance.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Hired and trained new employees on warehouse safety and company policies.
  • Developed strategies to maximize production and reduce costs.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
  • Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Prepared inventory for shipment by attaching tags and labels.

Assistant Terminal Manager Lead Driver

Atlantic Bulk Carrier
Richmond , VA
10.2011 - 03.2023
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Maintained close communication with other terminal managers to share best practices and strategies.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Assisted in the loading and unloading of cargo from vessels and trucks.
  • Analyzed data to identify areas for improvement in terms of cost reduction or increased productivity.
  • Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to affect maximum efficiency and savings on deliveries.
  • Used database to maintain and oversee company fuel and mobile communications programs.
  • Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed the scheduling of maintenance services for all terminals' equipment.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Hired and trained new employees on warehouse safety and company policies.
  • Developed terminal operational plans and schedules for shift supervisors.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.
  • Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
  • Performed daily inspections of equipment, vehicles, facilities, and personnel gear.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
  • Documented all incidents involving personnel or property damage at the terminal site.
  • Collaborated with vendors to negotiate contracts related to supplies and services.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Provided on-site training to new employees regarding safety procedures, policies, and protocols.
  • Checked web-based monitors for tank levels and generated delivery tickets.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Updated and maintained databases with current information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed household errands and other essential duties.
  • Operated equipment and machinery according to safety guidelines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
  • Checked vehicle after shift for damage.
  • Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.
  • Transported clients to specified destinations safely and on-time.
  • Managed relationships with vendors such as fuel suppliers, mechanics.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Drove vehicles with capacities many tons to transport materials to and from residences, offices, and industrial yards.
  • Conducted annual performance reviews to assist drivers with maintaining required standards.
  • Communicated with team leaders to manage driver pay, bills, security, and home time.
  • Coordinated routes for drivers to ensure efficient use of resources.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
  • Assisted drivers with troubleshooting mechanical issues with vehicles.
  • Implemented new technologies such as GPS systems into existing operations.
  • Logged deliveries, drop-off times and special conditions in company system.
  • Enforced compliance with applicable laws regarding transportation regulations.
  • Evaluated and monitored driver performance using various metrics.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Supervised and trained new drivers in safe driving techniques and company policies.
  • Monitored driver performance, providing feedback when necessary.
  • Provided support to drivers during their route if needed.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Education

Washington
Sioux Falls, SD
05-1986

Skills

  • Budget management
  • Performance evaluation
  • Safety compliance
  • Contract negotiation
  • Data analysis
  • Customer service
  • Team leadership
  • Staff training
  • Problem resolution
  • Staff supervision
  • Vendor management
  • MS office suite
  • FMCSA, EPA, and OSHA regulations compliance
  • OSHA regulations
  • DOT regulations
  • Safe transportation
  • Transportation planning
  • Policy enforcement
  • Equipment maintenance
  • Maintenance and repair orders
  • Time management
  • Documentation
  • Web-based logistics information systems
  • Part repairs and replacement
  • Schedule management
  • Forklift operations
  • Organize logistics system
  • Safety protocols
  • Heavy lifting
  • Risk management
  • Logistics database management
  • Warehouse management
  • Dispatching workers
  • Staff training and development

Accomplishments

  • Driver of the month 2009 @ 2010 with South Dakota Trucking ass
  • Driver of the month 2015 South Carolina Trucking Ass
  • 7 Years of safe driver with Atlantic Bulk Carriers

Certification

  • Class A CDL
  • Endorsements , Tanker /Hazmat/ Double and Triple
  • TWIC Card

References

References available upon request.

Timeline

Terminal Manager

Quantix Transportation Inc.
03.2023 - 03.2025

Assistant Terminal Manager Lead Driver

Atlantic Bulk Carrier
10.2011 - 03.2023

Washington

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John Stough