John Streb
Tiffin,IA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Bartender
Pine Ridge
04.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
General Manager
Alebrije Mexican Restaurant
03.2022 - 04.2023
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Restaurant Captain
Momosan Ramen & Sake
05.2020 - 01.2022
- Enhanced customer satisfaction by ensuring prompt and accurate order execution.
- Streamlined team communication for efficient service delivery, leading to improved guest experiences.
- Trained new team members on restaurant procedures, resulting in a more cohesive and effective staff.
- Resolved guest complaints with empathy and professionalism, maintaining positive relationships with patrons.
Server
Gringos Oyster Bar
07.2019 - 01.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Highland High School
Riverside, IA05.2018
Skills
- Suggestive Selling
- Customer Service
- Product Knowledge
- Complaint Resolution
Timeline
Bartender
Pine Ridge
04.2023 - Current
General Manager
Alebrije Mexican Restaurant
03.2022 - 04.2023
Restaurant Captain
Momosan Ramen & Sake
05.2020 - 01.2022
Server
Gringos Oyster Bar
07.2019 - 01.2022
High School Diploma -
Highland High School
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