Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
Work History
Operations Manager
Pace Runners Inc
06.2010 - Current
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Supervised operations staff and kept employees compliant with company policies and procedures.
Devised processes to boost long-term business success and increase profit levels.
Increased profit by streamlining operations.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Forklift Loader Operator
US Lumber
04.2009 - 05.2010
Packed items into appropriate containers for shipment.
Removed orders from storage, wrapped, and staged for shipments.
Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Receiving Manager
Builders Resource
03.1994 - 04.2009
Unloaded, sorted and stored incoming merchandise.
Managed inbound receiving departments.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Gathered and processed merchandise returns.
Organized storage areas to optimize materials movements and minimize labor hours.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Manager of Athletic Video Productions at University of South Alabama AthleticsManager of Athletic Video Productions at University of South Alabama Athletics