John Sullivan
Atlanta,GA
Summary
Analytical and curious professional with a knack for spotting patterns, investigating risks, and turning data into actionable insights. I bring experience from the fintech world where I helped teams reduce fraud, improve verification processes, and strengthen compliance practices. I enjoy connecting the dots between business goals and real-world risks, and I thrive in fast-moving environments where collaboration and problem-solving are key.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Digital Growth Analyst
LendingPoint
10.2021 - 10.2023
- Analyzed customer and merchant activity to flag unusual behavior and uncover potential risk trends across our digital channels.
- Helped rework the customer verification process, making it faster and more secure—leading to a 30% bump in auto-funding and 20% shorter processing times.
- Partnered with teams in Risk, Compliance, and FP&A to build a live dashboard for tracking acquisition costs, which helped uncover inefficiencies and compliance risks.
- Investigated underperforming leads and collaborated with outside vendors to improve the quality and reliability of incoming traffic.
- Used SQL, Python, and Tableau to create reports that made it easier for internal teams to monitor key risk indicators and make informed decisions.
- Helped establish early-stage monitoring processes to proactively detect and act on suspicious activity or trends in customer behavior.
Associate Data Analyst
LendingPoint
04.2021 - 10.2021
- Built ad hoc reports and dashboards for leaders across teams, helping them stay informed on compliance and risk-related metrics.
- Looked into how different customer segments responded to marketing campaigns, helping us reduce exposure to unreliable lead sources.
- Maintained dashboards that tracked key performance indicators across the customer journey—from application to funding.
- Contributed to early efforts to identify data patterns and outliers that could signal potential issues or inefficiencies in the marketing funnel.
Education
Bachelor of science - Criminal Justice, Crime Analytics
Georgia State University
01.2020
Skills
- Risk & Compliance: Fraud Detection, Operational Risk Monitoring, Compliance Analytics
- Data Analysis: Root Cause Analysis, Performance Metrics, KPI Monitoring, Ad Hoc Reporting
- Tools: SQL, Python, R, BigQuery, Domo, Tableau, Microsoft Excel (Advanced), Salesforce
- Collaboration: Cross-Functional Communication, Stakeholder Reporting, Process Optimization
- Domain Knowledge: Financial Services, Merchant Services, Digital Acquisition Strategy
Certification
Data Science: R Basics, Harvardx, 01/01/21
Timeline
Digital Growth Analyst
LendingPoint
10.2021 - 10.2023
Associate Data Analyst
LendingPoint
04.2021 - 10.2021
Bachelor of science - Criminal Justice, Crime Analytics
Georgia State University
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