John Swindell
Poquoson
Summary
Seasoned entrepreneur and transport manager with a proven track record in business development and operations management, notably at Atlantic Maritime Consultants. Excelled in fostering client relationships and executing strategic plans, enhancing customer satisfaction significantly. Skilled in financial management and effective communication, driving repeat business and referrals through exceptional service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner
Atlantic Maritime Consultants
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Driver Specialist
Dave Kuker Trucking
09.2019 - 03.2021
- Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Reduced delivery times through effective route planning and navigation skills.
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
Owner/Operator Truck Driver
Holland Enterprises
06.2016 - 09.2019
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Independent Contract Driver
Gunner Construction, LLC
09.2014 - 06.2016
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
- Developed strong relationships with clients through consistent reliability and excellent communication skills.
Independent Contractor
Bennett Truck Transport
03.2012 - 05.2014
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Independent Contract Driver
Swindell Trucking
01.2009 - 03.2012
- Enhanced customer satisfaction by providing timely and efficient delivery services.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
- Developed strong relationships with clients through consistent reliability and excellent communication skills.
Independent Owner/Operator Truck Driver
Swinco Logistics, LLC
04.2005 - 10.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Driver and Transport Manager
Thompson Trucking
08.2003 - 04.2005
- Mentored and trained new drivers, fostering a professional work environment focused on safety and compliance.
- Negotiated favorable contracts with suppliers, reducing costs and contributing to the company''s bottom line.
- Optimized warehouse storage capacity by reorganizing inventory layout, allowing for more efficient use of space.
- Negotiated third-party carrier capacity and rates within compliance for established route guides.
Education
Associate of Applied Science - Commercial Diesel Technician
Nashville Auto Diesel Collage
Nashville, TN08-2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project estimating
- Marketing
- Financial management
- Business development
Certification
ASE Certified:
Truck Equipment
Advanced Engine Performance
Gasoline Engines
Diesel Engines
Breaks
Drivetrain
Suspension and Steering
HAVC
Preventive Maintenance Inspection
Electrical Systems
Eaton-Fulller Transmissions
Automotive Welding
Timeline
Owner
Atlantic Maritime Consultants
03.2021 - Current
Driver Specialist
Dave Kuker Trucking
09.2019 - 03.2021
Owner/Operator Truck Driver
Holland Enterprises
06.2016 - 09.2019
Independent Contract Driver
Gunner Construction, LLC
09.2014 - 06.2016
Independent Contractor
Bennett Truck Transport
03.2012 - 05.2014
Independent Contract Driver
Swindell Trucking
01.2009 - 03.2012
Independent Owner/Operator Truck Driver
Swinco Logistics, LLC
04.2005 - 10.2008
Driver and Transport Manager
Thompson Trucking
08.2003 - 04.2005
ASE Certified:
Truck Equipment
Advanced Engine Performance
Gasoline Engines
Diesel Engines
Breaks
Drivetrain
Suspension and Steering
HAVC
Preventive Maintenance Inspection
Electrical Systems
Eaton-Fulller Transmissions
Automotive Welding
Associate of Applied Science - Commercial Diesel Technician
Nashville Auto Diesel Collage
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