JOHN TALTON JR
Vallejo,CA
Summary
With a proven track record at John Stewart Company, I excel in property management and tenant relations, enhancing occupancy rates by over 30%. Skilled in eviction procedures and lease administration, my dynamic approach and strong business acumen drive operational excellence and tenant satisfaction.
Overview
25
25
years of professional experience
Work History
Property Manager
John Stewart Company
Vallejo, CA
08.2022 - Current
- Yardi Programming Section 8 compliance Excel Spreadsheet Calculation
- Boston Post Compliance
- Administration, Front Desk, Microsoft Word/Excel, Data Entry.
- Tenant Relations
- Housing Regulations
- Property Showing
- Tenant Eligibility Determination
- Telephone Etiquette
- Leasing and Sales
- Property Management
- Fair Housing Laws Knowledge
- Appointment Scheduling
- Administrative Leadership.
- Security Deposit Refunds
- Background Check Investigations
- Property Inspection
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Completed final move-out walk-throughs with tenants to identify required repairs
- Kept accurate records of all resident and tenant correspondence
- Verified income, assets, and expenses, and completed file tracking sheet for each applicants
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
- Resolved conflicts between tenants regarding noise, encroachments, and parking
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Attended staff meetings and took extensive notes to share with property manager
- Local and State Laws
- Vacant Unit Monitoring
- Rent Collection
- Staff Management
- Lease Agreement Review
- Administrative Support
- Tenant Screening
- Oversee Maintenance
- Eviction Coordination regarding community
- Met with clients to negotiate management and service contracts.
- Ensured compliance with local laws and regulations related to property management.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Prepared detailed budgets and financial reports for properties.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Kept records of correspondence with residents and tenants.
- Collected first month's rent along with security deposit prior to move-in date.
- Oversaw daily operations, maintenance, and administration of various properties.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
Assistant Housing Manager
Mercy Housing
01.2022 - 10.2022
- Handling day to day operations
- Responsible for overseeing real estate properties and trending to the needs of tenants
- Assisting in managing all aspects of a building's occupancy and maintenance
- Advertising vacancies and finding qualified candidates
- Basic bookkeeping
- Receiving and outgoing emails, scheduling, sowing properties, incoming and outgoing phone calls, placing work orders, screening, eligibility worker, section 8 compliance, low income compliance, helping with repayment programs
- Collaborated with legal counsel on drafting eviction notices for non-compliant tenants.
- Tracked inventory of furniture, fixtures, and appliances associated with each unit.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversaw daily operations, maintenance, and administration of various properties.
Leasing Consultant
Express Employment/Villas at Hamilton Assisted Living
11.2021 - 01.2022
- Responsible for renting out housing properties and assisting tenants with their needs
- Duties include meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Greeted potential tenants and provided information about the property.
- Managed and oversaw operations, maintenance and administration of properties.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Updated resident data into property management software system daily.
- Received rent payments and tracked transactions in accounting software.
Assistant Property Manager
Plaza East Apartments
San Francisco, CA
06.2019 - 04.2021
- Teaching our youth community about the game of football and leadership
- Ensured compliance with local laws and regulations related to property management.
- Met with clients to negotiate management and service contracts.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Prepared detailed budgets and financial reports for properties.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Implemented cost-saving measures to reduce operating expenses.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Handled resident complaints and expedited maintenance requests.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
Apartment Manager
3046 E. 30th Apartments
06.2000 - 09.2002
- Overseeing the community real estate property, handling showing of properties to prospective tenants, getting signatures on lease agreements, and invoicing tenants every month
- Handling vendor management for construction and maintenance contractors, Helping with budget management, collections management, and financial reporting
- Office administration, faxing, emailing, scheduling, receiving payments, answering phones, making calls to potential residents, onsite storage renter, filing
Education
Real Estate Express College
01.2024
High School Diploma -
John F. Kennedy High School
Richmond, CA06.1995
Billing And Coding -
Carrington College San Leandro
San Leandro, CABusiness Administration -
SNHU
Skills
- OneSite Programming
- Eligibility Worker
- Eviction procedures
- Tenant relations
- Lease administration
- Work order monitoring
- Business administration
- Unit vacancies
- Leasing and sales
- Lease renewals
- Property tours and inspections
- Maintenance scheduling
- Apartment maintenance
- Payment collection
- Occupancy management
- Rent collection
- Property inspections
- Property management
- Eviction notices
Timeline
Property Manager
John Stewart Company
08.2022 - Current
Assistant Housing Manager
Mercy Housing
01.2022 - 10.2022
Leasing Consultant
Express Employment/Villas at Hamilton Assisted Living
11.2021 - 01.2022
Assistant Property Manager
Plaza East Apartments
06.2019 - 04.2021
Apartment Manager
3046 E. 30th Apartments
06.2000 - 09.2002
Real Estate Express College
High School Diploma -
John F. Kennedy High School
Billing And Coding -
Carrington College San Leandro
Business Administration -
SNHU
Similar Profiles
SHANAI RODGERSSHANAI RODGERS
Property Manager at The John Stewart CompanyProperty Manager at The John Stewart Company
Danita TurnerDanita Turner
Property Manager at The John Stewart CompanyProperty Manager at The John Stewart Company
THERESA HERONTHERESA HERON
DEI Co-Chair at The John Stewart CompanyDEI Co-Chair at The John Stewart Company