Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager
JOHN TATE

JOHN TATE

Detroit,MI

Summary

Results-driven Project Manager with 4 years of experience leading cross functional teams to deliver successful projects on time and within budget. Proven track record of utilizing project management methodologies to drive efficiency and achieve project objectives. Strong communicator with the ability to build relationships and collaborate with stakeholders at all levels. Skilled in risk management, budgeting, and resource allocation.

Overview

16
16
years of professional experience

Work History

General Manager

Loves Travel Stop
Saint Clair, MI
05.2020 - Current
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.

Market Operations Lead

Carvana
Fort Worth, Texas
10.2017 - 05.2020
  • Performed quality control and monitored production efforts.
  • Designed, implemented and assessed system maintenance, billing, cost efficiency and CRM measures within C&M environment.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Created programs and circulated internal resources to enhance workers' technical and safety standards knowledge, according to regulatory and organizational expectations.

Account Manager - B2B Business Development

Republic Services
Fort Worth, TX
03.2013 - 10.2017
  • Engaged in product training, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Drove sales by developing multi-million dollar contract sales.
  • Managed accounts to retain existing relationships and grow share of business.

Independent Insurance Agent

John Tate LLC / Wesch Insurance Group
Detroit, MI
02.2005 - 07.2011
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Implemented strategies that increased my pipeline of referrals
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Obtained underwriting approval by completing application for coverage.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Identified and solicited sales prospects in agency databases.

Education

Bachelor of Science - Computer And Information Sciences

Southern New Hampshire University
Hooksett, NH
06.2024

Skills

  • Project Tracking Software Tools: JIRA, Confluence, Microsoft Azure DevOps, and Wrike
  • Office Tools: Sales Force, Hub Spot, Teams, Slack, Zoom, Air table, Trello, SharePoint, Microsoft Office tools, such as Word, Excel, PowerPoint, Outlook, and OneNote
  • Proven knowledge in Workforce Management (WFM)
  • Strong understanding of sales techniques, and sales processes
  • Cross-Functional Team Management
  • Verbal and Written Communication
  • Cost Management
  • Manage Budgets
  • Staff Development
  • Profit and Loss
  • Project Planning
  • Financial Forecasting

Accomplishments

  • Operations - Implemented operational strategies which resulted in 57% growth in sales.
  • Leadership - Chosen as one of Love's Top 100 Emerging Leaders.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.

Timeline

General Manager

Loves Travel Stop
05.2020 - Current

Market Operations Lead

Carvana
10.2017 - 05.2020

Account Manager - B2B Business Development

Republic Services
03.2013 - 10.2017

Independent Insurance Agent

John Tate LLC / Wesch Insurance Group
02.2005 - 07.2011

Bachelor of Science - Computer And Information Sciences

Southern New Hampshire University

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