Dedicated professional with extensive experience in customer service and cleaning operations. Skilled in problem-solving and effective communication, ensuring a safe and hygienic environment while prioritizing tasks efficiently. Skilled in the use of Typing, Microsoft Office and Excel, Punctual and on time, high work ethic, working with co-workers to ensure efficient progress.
Overview
2027
2027
years of professional experience
Work History
Commercial Cleaner
South Seneca Central School District
Interlaken
07.2021 - Current
Cleaned classrooms, hallways, and restrooms to maintain a safe environment.
Operated floor scrubbers and vacuums to ensure cleanliness and hygiene.
Managed waste disposal and recycling programs throughout the school district.
Conducted routine inspections to identify cleaning needs and prioritize tasks.
Collaborated with staff to schedule cleaning around school events and activities.
Maintained inventory of cleaning supplies and requested replenishments as needed.
Followed safety protocols to handle cleaning chemicals and equipment properly.
Provided support during special events by setting up and cleaning venues promptly.
Collected trash from floors within hallways, bathrooms and work areas.
Replenished supply of hand soap, paper towels, and other consumables.
Cleaned and sanitized restrooms using appropriate cleaning products.
Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Reported any damages or malfunctions observed while performing duties to supervisor.
Kept records of hours worked, supplies used, and tasks completed each day.
Maintained janitorial closets stocked with supplies for daily use.
Identified possible maintenance or safety issues and reported to supervisor and client.
Prepared rooms for events by setting up chairs and tables in an orderly fashion.
Assisted with minor repairs such as replacing light bulbs or unclogging toilets.
Product Flow Specialist
Best Buy
Ithaca
09.2019 - 07.2021
Maintained product displays and ensured visual merchandising standards.
Collaborated with team members to enhance customer service experience.
Assisted customers with product selection and inquiries in-store.
Supported inventory management by restocking shelves regularly.
Trained new staff on operational procedures and customer service tactics.
Maintained positive working relationship with fellow staff and management.
Unloaded and Stocked merchandise
Processed Trucks and Received goods
Lead Receiver/Receiving Clerk
Lowes Home Improvment
Ithaca
09.2018 - 05.2019
Received and processed incoming shipments efficiently for merchandise placement.
Used Microsoft Excel/Word to create stock lists and create truck schedules
Inspected delivered goods for damage or discrepancies before stocking shelves.
Collaborated with team members to streamline receiving operations and improve workflows.
Trained new staff on receiving procedures and best practices for efficiency.
Collaborated with vendors regarding returns, credits, backorders and special requests.
Ensured that all receiving documents were accurately completed and filed in accordance with company procedures.
Monitored stock levels in the warehouse using inventory management software systems.
Prepared shipping documents such as bills of lading, invoices, order forms and labels for outgoing shipments.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Loader
Lowes Home Improvment
Ithaca
05.2015 - 05.2019
Assisted Customers loading heavy merchandise
Operated forklifts and pallet jacks to move heavy materials safely.
Provided training to new loaders on equipment use and safety practices.
Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
Customer Service Associate IV
Lowes Home Improvment
Ithaca
2017 - 2018
Engaged customers to identify shopping requirements, leading to tailored recommendations.
Assisted customers with product selection and inquiries to enhance satisfaction in a fast-paced environment.
Processed transactions accurately using point-of-sale systems and cash registers.
Organized merchandise displays to improve customer shopping experience and encourage purchases.
Conducted inventory checks and restocked shelves to ensure product availability.