John T Decelle Jr

• Identified problems and recommended new processes to improve performance and reduce costs.
• Coached and assisted employees with adapting to new processes.
• Designed layouts for new deliver unit facilities and optimized existing ones for optimal flow of materials.
• Utilized statistical techniques such as six sigma methods for problem solving initiatives.
• Implemented Lean Manufacturing principles to streamline operations and reduce waste.
• Drafted and designed layout of equipment, materials, and workspace to illustrate maximum efficiency using AUTOCAD and computer.
• Created, maintained and upload sort plans for Small Delivery Units Sorter (SDUS) machines for delivery units.

• Managed high volumes of mail during peak seasons while maintaining a strong focus on customer satisfaction.
• Developed positive relationships with customers through friendly interactions, gaining trust and loyalty over time.
• Provided top-notch service to customers with timely processing of money orders, passport applications, and other postal products.
• Enhanced workplace safety by maintaining a clean and organized work environment.
• Maintained up-to-date knowledge of USPS regulations to provide accurate information to customers regarding mailing options and pricing.
• Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
• Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Utilized customer service skills to provide exceptional service for repeat clientele.

E-6 - 2A773 - Aircraft Structural Maintenance

· Spearheaded maintenance and inspection protocols, ensuring all aircraft structures met rigorous military standards and safety regulations.

· Led a high-performing team of technicians in executing complex structural repairs, modifications, and upgrades across a diverse fleet of military aircraft.

· Developed comprehensive training programs for junior technicians, significantly enhancing team performance and operational efficiency.

· Coordinated with cross-functional teams to formulate and execute preventative maintenance schedules, effectively reducing aircraft downtime by 15%.

· Pioneered the adoption of cutting-edge technologies in structural maintenance processes, improving precision and reducing repair times by 20%.

· Oversaw the inventory management of repair parts and materials, optimizing stock levels and achieving cost reductions of 10%.

· Collaborated closely with engineering teams to enhance aircraft structural integrity and performance, thereby extending service life.

· Successfully supervised and completed over 500 major structural repair projects, consistently delivering results surpassing expectations.

• Upheld high-quality standards in every project undertaken, consistently delivering reliable results that met or exceeded expectations.
• Managed workload effectively under tight deadlines without compromising attention-to-detail or quality assurance efforts.