Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for creating and implementing training that expands team member capabilities and instructs users on system utilization/improvement. Works with government/DOD and civilian corporate stakeholders
Overview
16
16
years of professional experience
1
1
Certification
Work History
Satellite Systems Operations/Maintainer II
Enhanced Polar System (EPS)
Clear, Alaska
12.2023 - Current
Monitored and analyzed system performance metrics to identify potential issues or areas of improvement.
Implemented security policies to protect data integrity and confidentiality.
Performed daily backups of critical data in accordance with established procedures.
Managed user accounts, permissions, access control lists and other related tasks.
Conducted regular maintenance activities on servers including cleaning up disk space, patching.
Analyzed system logs to detect potential issues or irregularities.
Collaborated with IT teams to develop strategies for improving overall system performance.
Maintained positive working relationship with fellow staff and management.
Received and prioritized support requests to maximize resource utilization.
Entered commands and observed system functioning to verify correct operations and detect errors.
C17 LOADMASTER
US Air Force
05.2021 - Current
Conducted preflight inspections of aircraft and cargo to ensure safe operations.
Performed load calculations, weight and balance computations, and cargo documentation.
Assisted in the loading and unloading of passengers, cargo, mail, baggage, and other items onto the aircraft.
Coordinated with ground personnel during the loading process to ensure proper configuration of freight and luggage on board the airplane.
Monitored fuel levels for accuracy throughout flight operations.
Supervised fueling activities prior to takeoff or following landing.
Maintained communication with air traffic control centers while in transit or at destination airports.
Ensured that all safety protocols were followed during aircraft loading and unloading procedures.
Checked cargo manifests against actual loaded items to verify correct quantities were loaded onto aircraft.
Provided guidance and instruction to crew members regarding aircraft loading and unloading procedures.
Managed hazardous materials incidents according to established safety regulations.
Inspected aircraft interior for any damage or maintenance issues prior to each flight.
Provided assistance in emergency situations such as medical evacuations or search-and-rescue missions.
Monitored engine performance parameters during flight operations using onboard computers.
Performed preventive maintenance on equipment and machinery to ensure optimal operation.
Repaired electrical systems, including wiring connections, switches, relays, motors.
Administrative Specialist
Lockheed Martin
Clear, AK
11.2022 - 12.2024
Manage correspondence, including emails, letters, and phone calls, ensuring timely responses and appropriate routing.
Schedule appointments, meetings, and travel arrangements for executives and team members, optimizing time management.
Maintain organized filing systems both physically and electronically, ensuring easy retrieval of documents.
Assist in preparing reports, presentations, and other documents, maintaining accuracy and consistency.
Provide general administrative support, including office supply management, mail distribution, and reception duties.
Coordinate with internal departments and external partners, serving as a point of contact for inquiries and requests.
Assist in event planning and coordination, including logistics, invitations, and on-site support.
SERVICES
US Air Force
08.2019 - 08.2023
Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support
Supported over 50 events annually, which ranged from less than a dozen participants to a few hundred participants with prestigious guests
Oversight of all banking, inventory and control of food and beverage requirements including alcohol, sanitation and safe-serve certications
Provided catering for events including venue design and set-up
Managed staff of 7 individuals including hiring and terminations
Assisted with the training of assigned staff and site-based staff in the proper use of specialized tools, materials, and equipment
Created weekly schedules for 7 hourly employees
Assisted in performing preventive maintenance where possible to keep equipment in good running condition.
SECURITY ESCORT
Red Point Construction
05.2013 - 09.2022
Guarded and watched over visitors inside restricted area facilities
Screened visitors for prohibited items, logged any incidents, oversaw badge processes, and helped account for any unique details in a premise
Traveled with specic visitors as needed
This job comes in two primary forms, thought security escorts may perform both roles
The rst form of this job focuses on protecting workers, often by keeping them away from dangerous/unauthorized areas
The second form of security escorting focuses on communicating/relaying pertinent information to and from local law enforcement and Security Forces members.
SECURITY FORCES/PASS&ID
US Air Force
07.2008 - 08.2019
Developed plans, policies, procedures, and detailed instructions to implement SF Programs
Planed, organized, and scheduled SF activities
Provided Oversight, guidance, and assistance to commanders with the application of information, personnel, and industrial security programs
Operated pass and registration activities
Supervised and trained SF augmentees
Provided on scene supervision for security forces
Inspect and evaluate effectiveness, analyzes reports and statistics of incoming SF personnel and activities.
Education
DIPLOMA -
Eagle River High School
05.2008
Skills
Customer Support
Incident Response
Hardware Configuration
Virtualization Technologies
Systems Analysis
Configuration Management
Operating systems
Network protocols
Server Management
Hardware troubleshooting
Information Security
End-User Training
Hazardous Materials Handling
Quality assurance standards
Logistics Analysis
Worksite safety
Team Collaboration
Travel Coordination
Meeting planning
Video conference preparation
Travel arrangement scheduling
Document Management
Office record management
Scheduling appointments
Expense Reporting
Spreadsheet Creation
Metrics Tracking
Confidential Document Control
Proficient in Microsoft Office Programs
Scheduling
Nickname
JT
References
SMSGT MICHAEL RALSTON (144th ALS Superintendent ), 210-636-8020, 12/01/21
CHRIS HARSH (Red Point Construction Supervisor), 907-230-2082, 05/01/13