John Terheggen
Clarksville
Summary
Detail-oriented technician with strong customer service and organizational skills. Proven ability to enhance workflow efficiency and implement best practices for safety, contributing to improved team collaboration and operational success.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Technician
Buffalo Valley Inc
Clarksville, TN
03.2021 - Current
- Operated and maintained equipment to ensure optimal performance and minimize downtime.
- Conducted routine inspections, identifying potential issues before they escalated into significant problems.
- Collaborated with team members to enhance workflow efficiency and streamline operations.
- Implemented best practices for safety procedures, improving workplace safety compliance.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Supported project management teams with expert technical advice, contributing to successful project completions.
Assistant Manager
Restaurant Depot
Nashville, TN
02.2018 - 07.2019
- Supervised daily operations to enhance team efficiency and service quality.
- Trained staff on operational standards and customer service protocols.
- Developed schedules to optimize labor resources and meet business needs.
- Collaborated with management to implement inventory control procedures.
- Ensured compliance with health and safety regulations across the location.
- Mentored junior staff, fostering professional development within the team.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Restaurant Manager/Entertainment Director
McFaddens Nashville
Nashville, TN
03.2006 - 07.2011
- Oversaw daily operations, ensuring optimal service quality and guest satisfaction.
- Trained and mentored staff, fostering a collaborative and efficient team environment.
- Implemented cost control measures to enhance profitability without compromising quality.
- Developed and executed marketing strategies to increase customer engagement and foot traffic.
- Managed inventory levels, reducing waste through accurate forecasting and ordering practices.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
Produce Manager/Merchandiser
Spartan Stores
Grand Rapids, MI
04.2001 - 08.2006
- Managed daily produce operations, ensuring product quality and freshness.
- Trained and mentored staff on best practices for inventory management.
- Analyzed sales data to optimize product assortment and placement.
- Developed and implemented strategies to reduce waste and improve profitability.
- Collaborated with vendors to negotiate pricing and secure high-quality products.
- Enhanced customer satisfaction by maintaining visually appealing displays.
- Led team meetings to discuss performance metrics and identify improvement opportunities.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Education
High School Diploma -
Colfax High School, Empire High Schoo;
Colfax, CA Grass Valley, CAAssociate of Arts - General Studies
Sierra College
Rocklin, CA02-1979
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Certification
Certified Peer Recovery Specialist
Timeline
Technician
Buffalo Valley Inc
03.2021 - Current
Assistant Manager
Restaurant Depot
02.2018 - 07.2019
Restaurant Manager/Entertainment Director
McFaddens Nashville
03.2006 - 07.2011
Produce Manager/Merchandiser
Spartan Stores
04.2001 - 08.2006
High School Diploma -
Colfax High School, Empire High Schoo;
Associate of Arts - General Studies
Sierra College