John Tessendorf
Marengo,IL
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
24
24
years of professional experience
Work History
General Manager
Collier RV - Lake County
07.2023 - 11.2024
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
Director of Finance
Collier RV
01.2022 - 07.2023
- Managed a high-performing finance team, providing guidance and mentorship to foster professional growth and development.
- Instituted best practices in financial management processes by conducting regular reviews of procedures, policies, and systems for continuous improvement opportunities.
- Improved internal controls and risk management strategies to safeguard company assets and minimize potential losses.
- Collaborated with executive leadership team in developing long-term financial goals, ensuring alignment with overall business objectives.
Business Manager
Collier RV
03.2010 - 01.2022
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
- Researched and updated industry knowledge on changing legislation and regulations.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Sales Consultant
Collier RV
05.2006 - 03.2010
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
Sales Consultant
Terry's RV Center
05.2001 - 05.2006
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Stayed knowledgeable on latest RV innovations and technological advancements through continuous training.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
Bachelor of Business - Business Management
Wetsern Illinois University
Macomb, ILHigh School Diploma -
Milledgeville High School
Milledgeville, ILSkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Customer relations
- Staff training/development
- Time management
- Inventory control
Timeline
General Manager
Collier RV - Lake County
07.2023 - 11.2024
Director of Finance
Collier RV
01.2022 - 07.2023
Business Manager
Collier RV
03.2010 - 01.2022
Sales Consultant
Collier RV
05.2006 - 03.2010
Sales Consultant
Terry's RV Center
05.2001 - 05.2006
Bachelor of Business - Business Management
Wetsern Illinois University
High School Diploma -
Milledgeville High School
Similar Profiles
Greg SummersGreg Summers
Head Coach at Lake CountyHead Coach at Lake County
Priscilla DuffinPriscilla Duffin
Correctional Officer at Lake CountyCorrectional Officer at Lake County
Kyle AlvarezKyle Alvarez
Field Inspector II at Collier County Board of County CommissionersField Inspector II at Collier County Board of County Commissioners
Juan LopezJuan Lopez
Order Fulfillment Associate/Associate Cashier at Lowe'sOrder Fulfillment Associate/Associate Cashier at Lowe's
Gianna FowlerGianna Fowler
Veterinary Claims Professional at Zurich North America Insurance CompanyVeterinary Claims Professional at Zurich North America Insurance Company