To leverage my experience and expertise in IT VolP systems and communication technologies, along with my strong problem-solving abilities, and adaptability, in securing a higher-level position within IPC. I am eager to take on increased responsibilities and contribute to the company's success with greater autonomy.
• Manage and support Finance Trade Floor IPC VolP, ensuring seamless and high-quality communication
across the company's network
• Well versed in Unigy, mass edit, zone re-arming/refresh, Health Checks, NTR patch support, button
copy, AOR swaps, user profile configuration and deletion
• Installation, maintenance, monitoring, and troubleshooting of high-speed voice communication devices
(Pulse, IQ Max & Touch Turrets)
• Turret migrations and installations
• Flashing and rezoning of devices
• Providing on-site coverage
Teams
MS Word
Excel
PowerPoint
Strong conflict resolution and analytical abilities
Excellent communication and interpersonal skills
• Certified Admin In Unigy Management Systems (3 years)
• CPR Certified (1 year)