John Thomas
Panama City,FL
Summary
Proven to excel in fast-paced environments, I leveraged my heavy lifting and positive attitude to significantly enhance customer satisfaction at Walmart. Skilled in merchandise stocking and customer service, I consistently met performance goals, contributing to a near-perfect customer satisfaction score. My ability to adapt and improve processes underlines my commitment to operational excellence and team success.
Overview
2025
2025
years of professional experience
Work History
Stocker
Walmart
- Answered customer questions and provided detailed product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Scaffold Builder
Gulf South Holding
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Maintained compliance with OSHA regulations, ensuring a safe work environment for all personnel onsite.
- Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
- Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
- Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures.
- Streamlined project timelines by efficiently coordinating material deliveries and installations.
- Provided exceptional customer service, addressing client inquiries and concerns promptly throughout the project lifecycle.
- Displayed adaptability when faced with inclement weather or other delays, adjusting schedules as necessary without compromising quality or safety standards.
- Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
- Assisted in crane operations for heavy lifting tasks, ensuring seamless integration between scaffold assembly teams and other trades onsite.
- Reduced workplace accidents with proper inspection and maintenance of scaffold components.
- Utilized various tools and equipment effectively, maintaining their proper working order through regular care and maintenance.
- Safely installed and dismantled scaffolding from aerial lifts and larger lifts.
Line Cook
Tacky Jacks
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Dishwasher
Red Lobster
- Trained new team members on kitchen operations and safety protocols.
- Provided support to crew members through all facets of food preparation and delivery.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Grill Cook
Ford's Garage Panama City Beach
10.2024 - Current
- Trained new team members on kitchen operations and safety protocols.
- Provided support to crew members through all facets of food preparation and delivery.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Scaffold Builder
Apache Industrial Service
07.2014 - 08.2024
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Maintained safety and operational procedures for projects at heights of up to any feet.
- Provided exceptional customer service, addressing client inquiries and concerns promptly throughout the project lifecycle.
- Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
- Worked around live machinery and ongoing operations to complete all scaffolding projects on-time and under budget.
- Displayed adaptability when faced with inclement weather or other delays, adjusting schedules as necessary without compromising quality or safety standards.
- Reduced workplace accidents with proper inspection and maintenance of scaffold components.
- Demonstrated strong organizational and time management skills while managing multiple projects.
RV Detailer
RV Connections
09.2023 - 12.2023
- Maintained a high level of efficiency by completing detail jobs within designated time frames.
- Streamlined processes for quicker turnaround times, optimizing scheduling for maximum productivity.
- Contributed to the success of the detailing team by consistently meeting performance goals and expectations.
- Collaborated effectively with fellow team members to complete large-scale or complex detailing projects on time.
- Provided training support for new hires, sharing best practices for efficient workflows that maintained a high standard of quality across the team.
- Resolved customer concerns promptly and professionally, fostering trust in our services and capabilities.
- Supported a positive company image by maintaining a clean, organized, and professional work area.
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Lead Line Cook
Shoneys
03.2016 - 10.2018
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Handled portion control activities according to specified instructions provided by chef.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Participated in weekly meetings with kitchen staff to discuss operational improvements, menu changes, and employee performance evaluations.
Line and Prep Cook
Montego Bay
08.1999 - 11.2000
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Trained and assisted new kitchen staff members.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Diploma - General Literature
A.D. Harris High
Panama City, FL08.1999
Skills
- Willing to Learn
- Positive Attitude
- Customer Service
- Heavy Lifting
- Loading and unloading
- Customer Relationships
- Punctual and Reliable
- Merchandise Stocking
- Product restocking
- Cleaning procedures
- Clear Communication
- Flexible Schedule
- Product Organization
- Truck unloading
- Energetic and Outgoing
- Pallet Jack Operation
- Warehouse Safety
- Order Receiving
- Display Assembly
- Merchandise Rotation
Timeline
Grill Cook
Ford's Garage Panama City Beach
10.2024 - Current
RV Detailer
RV Connections
09.2023 - 12.2023
Lead Line Cook
Shoneys
03.2016 - 10.2018
Scaffold Builder
Apache Industrial Service
07.2014 - 08.2024
Line and Prep Cook
Montego Bay
08.1999 - 11.2000
Stocker
Walmart
Scaffold Builder
Gulf South Holding
Line Cook
Tacky Jacks
Dishwasher
Red Lobster
Diploma - General Literature
A.D. Harris High