John Thompson
Director Of Environmental Health & Safety / Director Of Operations And Plant Management
Southfield,MI
Summary
Environmental Health and Safety Director with excellent analytical skills necessary to create safety programs and training modules to keep the company in compliance with OSHA, MIOSHA, and State and Federal industry safety and environmental guidelines. Effective communication skills and report writing.
Proven track record of Facilities Management and Director of Operations in production and reclamation & recycling.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Dir' Environmental Health & Safety and Facilities
Goodwill Industries Of Greater Detroit
Detroit, MI
06.2020 - Current
- Director Of Environmental Health & Safety and Facilities Management. Developed health and safety policies, protocols, and audit Developed COVID-19 prevention plans and COVID-19 emergency response plans. Implemented MIOSHA compliance recordkeeping systems and accident/incident tracking program.
- Oversee day-to-day facilities management for ten worksites.
- Created statutory and regulatory compliant work and safety procedures and processes, and employee handbooks and safety manuals. Ensured compliance with federal, state and city health and safety regulations. Created Employee Handbooks and Safety Manuals. Conducted workplace investigations for accidents/incidents. Provided for the safe, regulation compliant processing and storage of hazardous and nonhazardous materials and the disposal of hazardous wastes. MIOSHA general industry training and reporting
- Drove continuous improvement initiatives within environmental health, safety and sanitation areas.
- Formulated and implemented long-range plans for environmental programs.
- Investigated accidents and analyzed root causes to develop corrective action plans.
- Served as technical consultant on environmental policies to maintain regulatory compliance.
- Performed environmental site assessments and provided remediation recommendations.
Director of Operations
Goodwill’s Green Works
Detroit, MI
01.2020 - 05.2020
- Set team and individual KPIs and provided regular, actionable feedback.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Managed procurement, inventory. maintenance and warehouse operations.
- Achieved team goals through formalized training plans, coaching and performance management.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Provided documentation of processes to comply with regulations and company policies.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Plant Manager
Goodwill’s Green Works
Detroit, MI
09.2016 - 01.2020
- Created new training program with focus on staff safety, production safety and production quality to achieve reduced labor costs and tighter quality production output.
- Implemented Just-In-Time methodology to help reduce inefficiencies and waste.
- Tracked data about all aspects of production to assess areas in need of improvement.
- Redesigned operational workflow processes to maximize efficiency.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Provided direction, leadership and training to all levels of employees and managers.
- Organized and guided operations of production, processing and machinery according to business procedures and protocols.
- Applied lean principles to improve workflow and quality and reduce waste.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Prepared and maintained production reports and personnel records.
- Oversaw hiring processes for over 100 permanent and contract labor staff.
- Trained in and implemented emergency response procedures to protect team members and property.
HR Generalist
Goodwill Industries Of Greater Detroit
Detroit, MI
05.2014 - 09.2016
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Retail Sales Associate
Goodwill Industries Of Greater Detroit
Detroit, MI
10.2012 - 05.2014
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Business Administration & Organizational Development
Spring Arbor University
Spring Arbor, MI 09.2008 - 03.2012
Master of Arts - Human Resources Management
Marygrove College
Detroit, MI 09.2012 - 04.2014
Skills
OSHA and EPA regulations
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dir' Environmental Health & Safety and Facilities
Goodwill Industries Of Greater Detroit
06.2020 - Current
Director of Operations
Goodwill’s Green Works
01.2020 - 05.2020
Plant Manager
Goodwill’s Green Works
09.2016 - 01.2020
HR Generalist
Goodwill Industries Of Greater Detroit
05.2014 - 09.2016
Retail Sales Associate
Goodwill Industries Of Greater Detroit
10.2012 - 05.2014
Master of Arts - Human Resources Management
Marygrove College
09.2012 - 04.2014
Bachelor of Arts - Business Administration & Organizational Development
Spring Arbor University
09.2008 - 03.2012
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