John Thompson
Turnersville,NJ
Summary
Proven track record of enhancing student safety and satisfaction at T&T Transport by leveraging expertise in emergency procedures and demonstrating exceptional patience and empathy. Consistently improved operational efficiency and customer relations. Achieved significant reductions in incident reports, showcasing reliability and a results-driven approach. Professional with strong dedication to supporting school transportation services. Known for ensuring student safety, managing behavior, and maintaining positive environment. Skilled in effective communication, problem-solving, and adapting to changing circumstances. Reliable team player focused on achieving seamless operations and results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
School Bus Aide
T&T Transport
05.2022 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Built and maintained positive relationships with teachers, students and parents.
- Documented disciplinary and behavioral incidents in tailored reports.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
Inspection.Technician
Vision Solar
10.2021 - 04.2023
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Rejected unacceptable items and recommended corrective actions.
- Assisted inspectors for municipalities approval of building, electrical, and fire codes
- Developed customized checklists for various types of inspections, improving overall effectiveness and consistency.
Delivery Driver
Uber Eats
01.2021 - 10.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded Car and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Volunteer Worker
Helping Hands
11.2016 - 12.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Operating Engineer
Solvay Solexis
06.1990 - 06.2010
- Collaborated with cross-functional teams to identify areas for improvement and implement strategic solutions that boosted overall performance.
- Ensured safety compliance by conducting regular training sessions and maintaining up-to-date knowledge of industry regulations.
- Reduced waste generation through continuous process improvement initiatives and diligent monitoring of resource consumption.
- Implemented energy-saving measures throughout the facility, resulting in significant cost savings over time without compromising operational efficiency.
- Enhanced system reliability through thorough monitoring of operational parameters and making timely adjustments as needed.
- Demonstrated strong problem-solving skills by quickly identifying issues during equipment operation, implementing corrective actions to prevent further complications or potential hazards arising within the work environment.
- Enhanced equipment performance by implementing preventive maintenance procedures and addressing issues promptly.
- Incorporated industry best practices into daily operations, staying updated on new technology advancements and trends.
- Ensured safety at work sites, adhering to strict guidelines and regulations.
- Supported efficient workflow processes through timely procurement of necessary parts, materials, or services from vendors or suppliers as needed.
- Reduced downtime by troubleshooting and resolving mechanical problems efficiently.
- Conducted root cause analyses on system failures for proactive identification of potential areas needing improvement or further investigation leading towards more reliable outcomes in future projects.
- Established strong working relationships with cross-functional teams comprising various stakeholders such as management personnel from other departments within the organization resulting in seamless coordination efforts throughout all levels of operation.
- Completed detailed reports documenting project progress status updates ensuring transparency among key decision-makers involved in each project stage.
- Streamlined operations by optimizing equipment usage and reducing unnecessary expenses.
- Adhered to all regulatory requirements while managing hazardous waste disposal activities safely within the workplace environment.
- Completed walk-downs and on-site inspections during equipment installations and change management phases.
- Drafted and updated operations and maintenance manuals to correspond to owned hardware and software assets within overseen equipment.
- Adhered to instructions from supervisors and engineers onsite.0
Education
High School Diploma -
Pemberton Township High School
Pemberton, NJ02.1975
Skills
*Security
* Customer Service
*Courteous and polite demeanor
*Time management skills
*Dependable and reliable
*Exceptional written and verbal communication skills
*Computer monitoring
*Experienced driver of manual and automatic trans,(40 yrs)
Certification
*Engineers License (Red Seal)
*Glassboro Adult School ( Red and Gold)
*TSG Total Productive Maintenance
*TSG Administrative Lean Course
* Microsoft Word 1
* Microsoft Access
*Forklift Training
*Hunter wheel alignment technician
*Hazardous Waste Operation And Emergency Response, Safety and Health Training
*USAF ATC Student Leadership School
* USAF Aircraft Maintenance School (Turboprop)
BBQ, Cooking, Fishing, and Car and Motorcycle show’s
I love BBQ'ing and have won a couple of trophies! I learned how to cook when my Mom was bedridden due to illness when I was 12! I have always loved Cars and Trucks and like to go to Car shows! I also love fishing and crabbing!
Timeline
School Bus Aide
T&T Transport
05.2022 - Current
Inspection.Technician
Vision Solar
10.2021 - 04.2023
Delivery Driver
Uber Eats
01.2021 - 10.2021
Volunteer Worker
Helping Hands
11.2016 - 12.2020
Operating Engineer
Solvay Solexis
06.1990 - 06.2010
High School Diploma -
Pemberton Township High School
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