Hi, I’m
JOHN THRASHER
San Diego,CA
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
- Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
- Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
years of professional experience
Work History
Dick's Sporting Goods, Inc
District Manager
05.2009 - 08.2023
Job overview
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
- Supervised 12 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
Circuit City Stores
People & Culture Senior Manager
04.2007 - 04.2009
Job overview
- Was asked by CEO Phil Schoonover to help the organization "RESET" the company culture.
- Worked in the field as well as team of consultants to capture the company's opportunities and provide the CEO with a plan to enable a "happier, healthier, more productive culture.
Circuit City Stores
District Manager
09.2005 - 04.2007
Job overview
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Best Buy
Regional Training Manager
09.2004 - 09.2005
Job overview
- Was put on special assignment to create better, more meaningful, relevant regional meetings.
- Was provided with a significant budget to set up a video studio and produce thought provoking media.
Best Buy
Store Manager
07.2003 - 09.2004
Job overview
- Led team of 200 associates
- Was selected to participate as one of eight Store Managers in the company to roll out CUSTOMER CENTRICITY
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Interviewed and hired prospective employees according to customer profile for customer centricity
- Monitored day-to-day store operations to foster efficient and profitable operations
- Focused new employees on store policies and procedures while providing guidance and support in their roles.
Education
George Mason UniversityFairfax, VA
Bachelor of Arts from Business Administration
Skills
- Customer first
- Team Builder
- People oriented
- Performance driven
- Business Management Principles
- Business Planner
- Positive attitude
- High Standards
Accomplishments
- Company's first "Dream Manager" Award presented to the Leader in the company who enabled and sustained a positive culture throughout their area of responsibility by exhibiting a "passion" for the people and the desire to help them use the company as a "vehicle" for their success.
- #1 customer service district for 5 consecutive years
- 6 out of 12 DM's in the West Region were Store Managers, mentored, trained and developed by myself and and team.
- Attended the Disney Leadership Institute to help the company create it's "common purpose"
- Took my Team Skydiving to strengthen our bond.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
District Manager
Dick's Sporting Goods, Inc
05.2009 - 08.2023
People & Culture Senior Manager
Circuit City Stores
04.2007 - 04.2009
District Manager
Circuit City Stores
09.2005 - 04.2007
Regional Training Manager
Best Buy
09.2004 - 09.2005
Store Manager
Best Buy
07.2003 - 09.2004
George Mason University
Bachelor of Arts from Business Administration