John Tidd
Kalamazoo,MI
Summary
To obtain employment where I can utilize my knowledge and expertise. Excellent interpersonal skills and ability to structure employee training to meet the needs of the organization. Successful with training people in a high paced work environment. Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design Training Manager motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance.
Overview
21
21
years of professional experience
Work History
Training Manager/ Coordinator
Contractor The Department Of Homeland Security
2010.01 - Current
- Supervise Communications Training Officers in the program’s work
- Manage the training activities for new Call-Takers and Dispatchers from hire through training and probation
- Establish and monitor program structure, assignments and resources
- Develop, implement and facilitate training plans, lessons, course objectives and tests
- Develop and implement policies, procedures, and job assignments
- Maintain training records and compilation of continuing education requirements for certification programs
- Prepare information including reports, proposals, and other related program correspondence
- Oversee work projects from inception to completion
- Provide information and assistance to other departments, outside agencies, and the public as necessary
- Represent the Agency in forums such as service relationships and public presentations
- Identify and recommend improvements to program systems and procedure
- Attend conferences, conventions or other various meetings and trainings to stay up-to-date on trends in technical advances, training development, policy and procedures
- Trained staff remotely during Covid.
Shift Supervisor
Constellis Security
2003.08 - 2010.01
- Participate as needed during emergencies, managed and mentored staff
Education
No Degree - Radio And Television Broadcasting
ICB
Lombard, IL06.1992
Skills
- New hire on-boarding
- New Employee Training
- Program Optimization
- Coaching and Mentoring
Accomplishments
- Successfully restructured and implemented in-house and external signature training series.
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of Nationwide Training for all new hires
Specialized Training Services
- Certified Trainer by the National Emergency Communications Institute (NECI) by APCO
- State Certified Communications Training Officer, Illinois
- State teletype operator certified, Illinois (L.E.A.D.S.) and Michigan (L.E.I.N.)
- Lead Supervisor/Operator, several high-profile federal events, including the Hurricane Katrina recovery mission
- APCO Certified Instructor PST-1, CTO
Timeline
Training Manager/ Coordinator
Contractor The Department Of Homeland Security
2010.01 - Current
Shift Supervisor
Constellis Security
2003.08 - 2010.01
No Degree - Radio And Television Broadcasting
ICB
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